Hotel Riu Palace Costa Rica - All Inclusive

“Great staff”

We were impressed with everything, but had excellent service in the dining room and at the restaurant Krystal fusion. Ampie was a great representative of the resort. We were so thankful for his attentive and kind service. We will certainly recommend this resort to others.

“Great Riu stay!”

We had a wonderful time at this Riu. We have been to 3 other Riu's and this one is one of the best. Location is remote but if you go on the beach you can find local vendors with souvenirs, excursions and messages. The pools are not cool and refreshing, more like a warm bath. People reserve seats ... lisää

We had a wonderful time at this Riu. We have been to 3 other Riu's and this one is one of the best. Location is remote but if you go on the beach you can find local vendors with souvenirs, excursions and messages. The pools are not cool and refreshing, more like a warm bath. People reserve seats early. The entertainment team was excellent at engaging people and making your day fun. Shout out to Max & Frank, they are so much fun! The drinks are good, ask for a double shot and bring your reusable cups and straws. They don't give you a straw. The room was spacious, clean and well maintained. The bed was hard but pillows were soft. The staff was friendly and accommodating. The restaurants need a better system at reserving. They say no reservations needed but you can get a ticket for a seating time once they open. It's very unorganized. Suggest using the Riu app to make reservations as we did at the Bahamas Riu. Overall the food was surprisingly very good. We really liked the variety at the buffet. You have to get the fried chicken! The lunch barbeque selections were really good as well. They offered different things on different days. This resort is next to another Riu and both share the nightclub, waterpark and a shopping strip which was convenient. Just make sure you bring enough sunscreen because their prices are crazy and the Central America sun is no joke. Buy a rashguard shirt on the beach. Everyone had them on. You can see turtles being released on the beach and visit the local monkeys. Take a left on the beach and walk about 10-15 mins to find them near the Monkey Bar Restaurant. That experience is the best and worth the walk in the hot sun. The resort is pretty large so you definitely get your steps in but I would suggest anyone to visit.

vähemmän

“Definite Value Resort”

All in all I thought the hotel was good for the price. The resort is old but well kept and very clean. It's so old, they still use room keys with the numbers listed on them, so don't lose your key. The front desk seems like they want to do as little as possible when you make a request. I aske... lisää

All in all I thought the hotel was good for the price. The resort is old but well kept and very clean. It's so old, they still use room keys with the numbers listed on them, so don't lose your key. The front desk seems like they want to do as little as possible when you make a request. I asked a young man if he spoke good English, he said "no". I asked him to get me someone who does and then he said "I speak good English". No one greets you at the door, no bell boy to take our bags when we arrived. I did see them take some others intermittently but not well staffed to take care of everyone. We travelled a 5.5 hour flight and 40 min. drive to the hotel. You do expect a welcome. They have very little seating at the door if your waiting for your ride. The shuttle would not take us to the Riu Palace where Avis rental car is. The walk is a good distance and very steep. They said they are not associated with the Riu Palace. "We are but we aren't,(chuckle chuckle)", the shuttle service said. The food was good. There is something for everyone in the buffet and they do offer a different variety all the time. Difficult to get in the specialty restaurants. The steak house dinner for 2 is the best. Richard always asked if we needed anything. He said "From all the places there are in the world to chose from, thank you for coming here to the Riu" That really touched me. The pools are good, pool bar is good. The beach sand is very course. Nightlife - the entertainers are good but the same thing done different every night I remember when these resorts used to bring in talented entertainers. The bubble man, the Hula Hoop girls, magicians and others. Lots of kids We did some excursions by Andre. he was wonderful. He is very knowledgeable and informative. There is a small customer service desk, that girl is very good. She will call him for you. He has different excursions. 506-8908-7522. I heard this hotel is renovating soon. It was a value resort, not exceptional, but good for the money.

vähemmän

“Riu Palace review”

Not one to leave a review. But after this Costa Rica trip I will start. The good: pools were really nice and so was the property bartenders/restaurant staff were fast, friendly and provided good service Steak house and other restaurants were good. (had to go early to get in) Rooms were quiet and... lisää

Not one to leave a review. But after this Costa Rica trip I will start. The good: pools were really nice and so was the property bartenders/restaurant staff were fast, friendly and provided good service Steak house and other restaurants were good. (had to go early to get in) Rooms were quiet and had a mini bar Entertainment was good The bad: room service was really poor, low quality of food and little options might as-well not even offer it. Snack bar was also terrible, basically you have no real options for food at night. (Id suggest focusing on one or the other to offer a better experience) Beach wasn't great, and had no chairs. Night life wasn't the best after entertainment. Suggestion: Riu palace was supposed to be the highlight of our trip. After staying in Tamarindo for 5 nights prior to this resort, I would just stick to that area, Much better food and local experience. This claims to be a 5 star but for the high price we paid its a standard 3/5.

vähemmän