Blau Punta Reina Resort

“10/10”

Our vacation time was really memorable, thank you very much Blau Punta Reina. Very good experience, we will repeat for sure! Like like like! The food was delicious, the activities - we really enjoyed as well, and the cocktails wah!!!! Amazing

“Its our 2nd home...”

Ten times allways nearly 3 weeks Punta Reina, next year again 3 weeks....any Questions ?? Location, Hotel, Staff, the whole iland, all those people we met....we just love it. We had always good meals, fantastic wines at reasonable prices, beautiful sea, our appartment....

“Great holiday resort.”

This is a great resort, clean, comfortable rooms ,friendly and helpful staff.The entertainment is good with staff delivering in 5 languages! Food is amazing. Within walking distance to 2 lovely beaches. Our 2nd visit and would go again.

“3 * Hotel with good kid's facilities”

Hotel is great for children but needs significant improvement. Positives: October half term was quieter, no rush for sun beds. We were often the only ones at the splash park and pirate ship. Children loved both. Soft play was great - would just benefit from a clean, toys are visibly dirty. Pools... lisää

Hotel is great for children but needs significant improvement. Positives: October half term was quieter, no rush for sun beds. We were often the only ones at the splash park and pirate ship. Children loved both. Soft play was great - would just benefit from a clean, toys are visibly dirty. Pools were freezing in October, went in once, I presumed one would be heated but this was my error. Food was good, all made bland so ideal for children, dips and dressings available to add to taste. Dinner was quiet in October, no rushing or barging as in other reviews. Hotel is a short walk to the beech, this is down steps and over rocky ground but we made it with 2 young children. Beech is sandy. There is a miniature train which runs from just outside the hotel into Porta Cristo for 5euros pp and 2.50 for children which is nice. We also did the dino and caves trip which was a nice half day out. Negatives: See images. Room not cleaned for whole week (apart from bin being emptied). Beds remade with same sheets even though visibly dirty (my 3 year old had sand and lip gloss on the sheets by day 2 but had to continue to sleep on this). The creased bedding was also uncomfortable. There was a strong smell of drains from the room. Tried shower and it immediately overflowed into the bedroom as drain completely blocked. If cleaners had used shower head to clean they would have known this. Unsure why the smell also wasn't acted on before letting people stay there. Reported drain and maintenence unblocked shower, previous people's dirt, sand etc left in shower, no communication to housekeeping to clean shower. Smell continued from toilet, reported 4 times but noone came to investigate. I had to spray the room with deodorant and parfume before bed as I couldn't sleep with the smell of drains. The shower and toilet were a meter from the bed. By end of stay we had mould growing in the shower. Play ground looks great but not maintained, swing bridges falling apart, netting torn. Price for towels and exchange price was a joke for towels that were falling apart! Could be a great place to stay but needs major work, better communication between staff, and staff to actually listen to their guests. Would not return unless there were considerable improvements which is a shame as there is a lot available for children.

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