Eastwood Hall

“Would come again!”

You have to speak as you find and having booked Eastwood Hall for 2 nights, we have found it good value and a really pleasant stay. The bar area is nice, the parking great and the grounds are superb, and if you have a dog as we do, it’s pretty perfect. OK it’s not top drawer for food quality (we ha… lisää

You have to speak as you find and having booked Eastwood Hall for 2 nights, we have found it good value and a really pleasant stay. The bar area is nice, the parking great and the grounds are superb, and if you have a dog as we do, it’s pretty perfect. OK it’s not top drawer for food quality (we had to send one meal back as it was pretty poor, but we were offered a refund or replacement choice) and some of the team could do with some smiling training (I don’t think the bar staff appreciate the cost of drinks these days and a smile could work wonders) but you get what you pay for and it is a very clean hotel and has a nice modern in feel. Our room was very spacious and in very nice order…minor gripe, no water or glasses, which we thought was standard in any hotel? A special mention to the housekeeping team, who were very obliging on our arrival and kept our room really nice with fresh towels etc. The overall review score for this hotel is a little off putting (think some are a little unfair) but if you are looking for a nice quality hotel as a stopover or for a weekend break, this takes some beating value wise. As seasoned travellers, we’ve stayed at a lot worse for more money! A nice hotel that could be great with some minimal effort. We will book again!

vähemmän

“Average hotel but beautiful grounds”

On arrival, I was disappointed with the check in process. The receptionist was quite rude and didn’t offer up any information about the spa facilities, restaurant etc. She handed us the key and told us the room number and breakfast times and that was it. We went back later to ask a more friendly re… lisää

On arrival, I was disappointed with the check in process. The receptionist was quite rude and didn’t offer up any information about the spa facilities, restaurant etc. She handed us the key and told us the room number and breakfast times and that was it. We went back later to ask a more friendly receptionist about the spa location and how to use it. I also had to ask how to get to the room as it’s quite a large building and on check in. The grounds of the hotel are beautiful and the view from the room was great. The room itself was average and quite dated with some stains on the pillow cases. It was also very hot in the room although I appreciate little can be done about that. Having a fridge in the room would’ve been great. The spa facilities were great and the staff in there were helpful and friendly. However the relaxing vibe was ruined by lots of kids coming into the pool screaming, shouting and jumping in. Cleaning staff in the morning could be quieter as they tend to shoot down the corridors to one another. Breakfast was nice but again, lots of kids running around and shouting. I appreciate this isn’t the hotel’s fault though. Overall an average hotel let down by some staff members and kids crashing about the place.

vähemmän

“Tired and expensive hotel, but, great staff!”

Had a one night stay here with the family over the bank holiday weekend. I will say the staff are amazing, Salda on reception, Laura in the restaurant for breakfast, and all of the leisure team are awesome! I would have scored this less if it wasn’t for them! The facilities are ok, really nice ad… lisää

Had a one night stay here with the family over the bank holiday weekend. I will say the staff are amazing, Salda on reception, Laura in the restaurant for breakfast, and all of the leisure team are awesome! I would have scored this less if it wasn’t for them! The facilities are ok, really nice addition with pool table and snooker table. The room is ok, tired and dated The bar is overpriced for the venue I believe. The issue was in fact other guests, they let their kids run around causing havoc. Kicking doors in at midnight shouting arguments… felt like an eastenders episode!! This should have been managed better with the staff earlier in the day, and not letting it escalate to the madness that happened at night, disrupting everyone.

vähemmän

“Menu change”

Visited many times. New menu wasnt great. Not much i liked. Popular stuff taken away. Breakfast ok standard. Staff was great. Room ok stains on pillow cases. Rooms need up grading.