Intercontinental Luanda Miramar By Ihg

“A First Class Experience.”

I'd like to say a huge 'Thank You' to the Intercon in Luanda, and most particularly to all of the staff. I stayed with you for 11 nights from 4th to 15th May, a first class experience in every respect. From the moment the limo collected me from the airport, to the moment of checking out, the hotel … lisää

I'd like to say a huge 'Thank You' to the Intercon in Luanda, and most particularly to all of the staff. I stayed with you for 11 nights from 4th to 15th May, a first class experience in every respect. From the moment the limo collected me from the airport, to the moment of checking out, the hotel experience worked perfectly. Check in was friendly, professional and swift. The room was comfortable, clean and exceptionally well serviced every day. The restaurant - well, big thanks to the fantastic chef and his delicious food, whether the buffet, whether the À la carte, whether the Buffet or whether the specialist themed nights (Asian Evening was marvellous) and also the food via the room service, which was prompt and arriving piping hot in a heated trolley. The choices for breakfast were also very good, and were available from 0600 which was very helpful because of my working hours. Thanks also particularly to Marcolino, the restaurant manager - he and his staff did a great job - consistently friendly, customer centric, professional and incredibly prompt service. I also enjoyed using the spotlessly clean and well equipped gym. Summary (I travel globally a great deal) is that the Luanda Intercontinental provided everything I needed and did so to a very high standard; I will have no hesitation booking again for my next visit. One tiny niggle, I had a very early morning departure and wanted to settle the account the evening before departure, ensuring I could depart promptly. Whilst this was perfectly possible, it was not possible to obtain an invoice which showed the final night's charges (necessary for company accounting) and I had to check out in the morning. As it turned out, the checkout experience was also very well done, and seamless with no queues or problems - but it was unclear why I couldn't obtain a complete invoice the previous evening. Intercontinental Miramar gets 10 / 10 in my book; based on that experience I shall certainly be looking for an Intercon wherever I go. Thank you again to all the marvellous staff - you are the most important part of any hotel experience, and you did a great job.

vähemmän

“Excellent Stay”

I had an excellent - if brief - stay at the Luanda Intercontinental Miramar. The entire team was very warm and welcoming and made sure that I was taken care of. The room was comfortable and well kept. The property has a nice restaurant and a couple of bars for relaxing. My restaurant experience o… lisää

I had an excellent - if brief - stay at the Luanda Intercontinental Miramar. The entire team was very warm and welcoming and made sure that I was taken care of. The room was comfortable and well kept. The property has a nice restaurant and a couple of bars for relaxing. My restaurant experience on the first floor is really what prompted me to write a review. The service was excellent. And I would especially like to highlight the hostess who welcomed me with a warm smile making me feel instantly welcomed and highly valued. It was a few weeks ago, and unfortunately I do not remember her first name - Antonica maybe? But I know she works the night shift and I believe she said her last name is Mutunda. (Thank you very much for your attention to detail). She is extremely attentive, charismatic, and very efficient. Even with the restaurant full, she was always available, supporting her colleagues and attending to all guests with care and professionalism. She also ensured I got appropriate benefits as an IHG member, which shows her dedication and attentiveness to guests. She has a very positive energy and a contagious joy that made me feel truly at home. Being in a place for the first time can bring some insecurity, but meeting people like Mutunda makes everything feel lighter and more comfortable. I truly experienced genuine hospitality through her presence. I hope to return soon.

vähemmän

“Incredible”

I would especially like to highlight the warm hospitality, professionalism, and attention to detail demonstrated by the team, which truly reflected the standards of a luxury hotel experience. Thank you for making the stay comfortable and memorable.

“Good”

Was all good, attended by Maria Canhoto and Maria Cawaia