Patios De Cafayate - Wine Hotel & Restaurant

“Hotel attached to winery”

We had a wonderful two-night stay at Patios de Cafayete—Victor was incredibly helpful with our bags and even set us up with a de facto office in a room off the lobby while our room was being prepared. The grounds are absolutely gorgeous, a perfect setting to relax and soak in the surroundings by th… lisää

We had a wonderful two-night stay at Patios de Cafayete—Victor was incredibly helpful with our bags and even set us up with a de facto office in a room off the lobby while our room was being prepared. The grounds are absolutely gorgeous, a perfect setting to relax and soak in the surroundings by the pool and listen to the many species of birds call out. And of course, the wines from the onsite vineyard were fantastic, perfectly complemented by the delicious meats served during our meals. Service was top-notch and the space itself was so beautifully designed. We wish we could have stayed longer…

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“True heaven!”

Amazing place!!!! Stylish, beautiful, calm, everything was a veey high standart. Friendly staff, beautiful, big room, food in a resturant was amazing.

“Luxury hotel on the grounds of a old, well regarded bodega”

The Patios de Cafayate Hotel is in the grounds of Bodega El Esteco, on of the oldest and best wine producers in this area. The arrival is down a long drive that passes through the vines growing on either side. The hotel main building is a period property and has a grandeur of its own. It is some d… lisää

The Patios de Cafayate Hotel is in the grounds of Bodega El Esteco, on of the oldest and best wine producers in this area. The arrival is down a long drive that passes through the vines growing on either side. The hotel main building is a period property and has a grandeur of its own. It is some distance outside of Cafayate. The reception is in a large sitting room, where the receptionist sits behind a glass screen, that clearly goes back to the days of Covid. The staff were all friendly and helpful. When we checked in we were offered a free tour of the bodega the next morning. Unfortunately we had already been booked on a tour of another bodega, so worth bearing this in mind. On the evening we arrived there was a pre-dinner wine tasting of one of their wines, which was lovely. The dinner itself was very good, with clearly a creative cook. The food was both tasty, well-presented and quite original. Our room, one the ground floor was to be found down a long corridor and across a courtyard. It was of a good size with tasteful furniture. We had a view over the gardens. The bed was comfortable. The air-conditioning was quite and efficient, whether heating or cooling the room. The shower had a good pressure. There were sufficient sockets for guests to use to charge devices. When the wifi was working it did not reach our room. While we were there they had problems providing a wifi service to guests. In the end they let me use the employees wifi, which had no problems. There are lovely, extensive grounds, which are worth exploring. The breakfast was good with a good range of options. It would have nice to have a good espresso, but this is not a problem unique to this hotel.

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“Stunning property - with cold and indifferent service”

I want to write this review in hopes that this property will rise to its full potential. Though the property and grounds are beautiful, the cold and unfriendly service from the staff (as well as poor quality of food) decreases the overall experience. The rating for the property and grounds is 5 … lisää

I want to write this review in hopes that this property will rise to its full potential. Though the property and grounds are beautiful, the cold and unfriendly service from the staff (as well as poor quality of food) decreases the overall experience. The rating for the property and grounds is 5 stars! The hotel and grounds are absolutely beautiful. The suite was comfortable and allowed for a good rest. The rating for service is 1.5 stars. I hope that the service at the hotel will improve. During our stay, the hotel staff and service (except the gentleman who assisted us on the morning of our checkout) was unfriendly, cold, and did not seem to take pride in the property. We felt like we were an imposition to the staff. When we arrived at the property, we approached the check-in area. The employee (female) stood behind plexiglass the entire time we were checking in for our suite. The plexiglass gave the initial impression of being unwelcome and creating a distinctive barrier between the staff and guests. We were traveling for multiple weeks and had several bags. Since our suite was on the 2nd level, we asked the attendant if there was anyone who could assist with our luggage. We were told "No"….I asked again and was again told “No. No one is here to help you.” We were told, that as guests of the hotel, that we could experience a wine tasting at the El Esteco Winery (attached to the hotel). After taking our bags to the room, we decided to start-over and visit the winery. Upon entering the winery, we noticed that we were the only people in the shop. Paula, an employee, sat behind the desk. Paula never greeted or welcomed us – and we had the distinctive impression that we were not welcomed and our presence was not welcome. A male employee finally came forward and asked us if we wanted red or white wine. No welcome, thank you for being here, let me give you a brief overview of our winery, etc. Not an upscale or welcoming experience at all. Even when asking questions about the winery, we were told "Red or white wine." The restaurant was understaffed for the amount of guests. The servers seemed well-intentioned, but you could tell that they were overworked and stressed. The food, during multiple nights, was of poor quality – which was disappointing. We had lunch in town on multiple days and the food quality in town was significantly better than the hotel. On our second day, we realized that we had no bottled water available. We asked the front desk and were told that we were expected to refill the plastic water bottle that we had been given the day before. That is fine; however, we were never informed of that recommendation and housekeeping had discarded the bottle. We informed the staff member of this...and after being scolded we were finally and reluctantly provided with another plastic bottle of water. On the day of checkout, a male front desk employee noticed me brining bags down the stairs. The employee quickly came up the stairs and noted "Please let us help with your bags." This employee was the only employee we encountered willing to offer proactive and kind service. This hotel has amazing potential - but the cold and indifferent service was off-putting and not consistent with a property attempting to be upscale.

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