Esplendor By Wyndham El Calafate

“Friendly and Helpful Service.”

We had a terrific experience with this property. We had various travel plans that had to be changed at the last minute and ended up staying in this property for 1 night (would have stayed longer if they had had availability). Luka at the front desk was a superstar. He was incredibly helpful and… lisää

We had a terrific experience with this property. We had various travel plans that had to be changed at the last minute and ended up staying in this property for 1 night (would have stayed longer if they had had availability). Luka at the front desk was a superstar. He was incredibly helpful and friendly and truly helped us pivot on our vacation and have a terrific experience.

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“Not the cleanest hotel - needs improvement !”

We booked our trip to Patagonia at the last minute, so options in El Calafate were limited as we specifically wanted to stay in town. That’s how we ended up at Esplendor by Wyndham El Calafate. While there are a few positives, overall the experience was mixed, and unfortunately I would not choose t… lisää

We booked our trip to Patagonia at the last minute, so options in El Calafate were limited as we specifically wanted to stay in town. That’s how we ended up at Esplendor by Wyndham El Calafate. While there are a few positives, overall the experience was mixed, and unfortunately I would not choose to stay there again. Positive aspects: The location is convenient, about a 10-minute walk from the main street where you’ll find restaurants and supermarkets. The heating system works perfectly, and being able to control the temperature in your room is a big advantage after long days hiking in Patagonia. Having a kettle in the room for tea or herbal infusions is also a thoughtful and very useful touch. Areas for improvement: The biggest issue for us was cleanliness. The room was not outright dirty, but it did not feel properly clean—certainly not to the level where you would comfortably walk barefoot. The most unpleasant moment came on the first night when we discovered the mattress protector sheet did not cover the full mattress, meaning your feet touched the mattress directly. This was quickly corrected after we informed the front desk the next morning, but it shouldn’t happen in the first place. The window handle felt loose and could have come out at any time, which made us hesitant to open the window to air out the room. Because of the open lobby concept, noise travels easily through the hallways and up the floors. Early departures around 5:00 AM and hallway noise (including a crying baby) were clearly audible in the room. The breakfast buffet runs empty quickly. Two mornings out of three we found limited options and had to wait for replenishment. This is clearly not the fault of the staff, who were doing their best and appeared overwhelmed, but it does affect the experience if you are on a schedule. The smoking area is located directly near the entrance, below some rooms (including ours), which made opening the window unpleasant due to cigarette smoke. The water pressure dropped significantly when using hot water (at least in our room). There were two complimentary bottles of water on the counter and four identical bottles in the minibar. We assumed they were also complimentary, but they were charged. Not a major issue, just something to be aware of—buying water at the supermarket nearby is easier and cheaper. Most of these issues individually could have been overlooked. However, the overall cleanliness standard was the main concern for us and ultimately the deciding factor. For that reason, despite the convenient location, I would not stay here again.

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“Could be better”

The hotel is overall decent but our stay was marred by non-working WiFi in our suite that the staff was unable to fix. The room itself was large with a sitting area and great views but the floor felt cheap and squeaked. The included breakfast was average at best and the cost of packed lunch ( $30 e… lisää

The hotel is overall decent but our stay was marred by non-working WiFi in our suite that the staff was unable to fix. The room itself was large with a sitting area and great views but the floor felt cheap and squeaked. The included breakfast was average at best and the cost of packed lunch ( $30 each) was high with one of the sandwiches completely soggy. So overall I would recommend looking for other choices in town.

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