Abode Belconnen

“Pleasantly surprised and would stay again”

When I come to Canberra for work I always stay in the CBD but this time the travel budget didn't allow so I chose Abode at Belconnen as it was close to my meetings. Well! I was so pleasantly surprised that I will stay again for sure. The rooms are very nice, the staff were incredibly welcoming an… lisää

When I come to Canberra for work I always stay in the CBD but this time the travel budget didn't allow so I chose Abode at Belconnen as it was close to my meetings. Well! I was so pleasantly surprised that I will stay again for sure. The rooms are very nice, the staff were incredibly welcoming and warm, the food was good, coffee really good, and the facilities are great. I especially loved the lap pool. My only improvement would be the shower has been built in a way that the water really gets through most of the bathroom floor. Otherwise, this was really a great several night stay. Thanks a bunch~

vähemmän

“Wonderful staff and facilities”

A friend and I travel frequently for work, and we now always stay here because of the excellent service and facilities. A special mention to Cory and Georgia for their great personable manner, for remembering little details, and their overall good cheer - they are an asset to the establishment. The… lisää

A friend and I travel frequently for work, and we now always stay here because of the excellent service and facilities. A special mention to Cory and Georgia for their great personable manner, for remembering little details, and their overall good cheer - they are an asset to the establishment. The food, drinks (both bar and coffee) are all exceptional and the staff are experienced in brewing/pouring. Gym is good also. Overall, highly recommended.

vähemmän

“Good accommodation - but check the price”

Firstly, the accommodation is good. Room had everything we needed - fridge, cooking facilities (but only 2 of everything), washing machine/dryer. Good internet. Good shower and comfortable bed. Quiet - almost no noise from corridor or other rooms. Good air-conditioning (it was 29 Celsius outsi… lisää

Firstly, the accommodation is good. Room had everything we needed - fridge, cooking facilities (but only 2 of everything), washing machine/dryer. Good internet. Good shower and comfortable bed. Quiet - almost no noise from corridor or other rooms. Good air-conditioning (it was 29 Celsius outside during our stay). The issue I had was with the booking and charges, which had all the hallmarks of a scam but I don't think it was intentional. Just incompetence. Booked directly for 7 nights whilst attending a conference nearby. A week before we were due to leave I received an email offering a range of potential room upgrades. I applied for one, same day. Next day got an email to say that my application had been unsuccessful. No problem. On check-in I was charged for the upgrade room, but were given our original room request (hotel full, no upgrade possible). My credit card had been charged by the time I realised this, and was then told that they couldn't do a refund at the front desk, it had to go to "management" and expect 3 - 5 business days. I did get the refund but only after pestering the front desk. Also, buried well down in the fine print is the surcharge when paying by credit card (like, who pays cash for 7 days in a hotel?). Again, that is fine, but the amount I was charged was NOT the same as the amount displayed on my original booking contract (1.9% surcharge difference). I never actually received an itemised receipt from Abode for what I actually paid. In this regard, I think it is better to book through Expedia or Booking.com etc because their statements are much clearer in this regard. Also a note re restaurants. The No 10 bar on ground floor is really good, high recommended - but it doesn't seem to be always open for dinner. There isn't a lot else nearby. We couldn't get in to Gianni's (need to book in advance). The Canberra Labour Club is okay. Mostly cheap takeaways down by the lake. If No 10 had been open in the evening more often, we would have used it more. Pool area is exactly as per photo on this page, and is really good. We found it quiet up there.

vähemmän

“Recommended”

Ticked the boxes for a comfortable stay, offering all you need in a room and with some eateries on the doorstep and woolies across the street