Rydges Canberra

“Could be better”

In town for a golfing trip we stayed one night. Sounded a good deal with $25 drinks voucher per room. But when a glass of rose is $16 & prosecco $17, it wasn’t such a good deal! Outrageous prices for no names brand. That’ll teach me to look at the menu first! Room was clean, but a bit tired - hand… lisää

In town for a golfing trip we stayed one night. Sounded a good deal with $25 drinks voucher per room. But when a glass of rose is $16 & prosecco $17, it wasn’t such a good deal! Outrageous prices for no names brand. That’ll teach me to look at the menu first! Room was clean, but a bit tired - handle missing from wardrobe door - didn’t anyone notice? I reported it. The usual hunt the power point & as always located in positions that required shoulder dislocation to access. The only power point for the kettle was in the bathroom! No free parking for guests - another $25! But it is secure underground parking. Breakfast was very good, so a plus there. Overall, it was ok, but I’ll be drinking elsewhere next time!

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“Good for families, but needs a spruce up”

The staff, upon arrival, were rude and unwelcoming. It was like we were an inconvenience to their conversation. The room was family room was large, but tired with sgging broken furniture and curtains and worn and dirty carpet. The positives are that the bathroom is very large with a bath and s… lisää

The staff, upon arrival, were rude and unwelcoming. It was like we were an inconvenience to their conversation. The room was family room was large, but tired with sgging broken furniture and curtains and worn and dirty carpet. The positives are that the bathroom is very large with a bath and separate shower, double sinks, and ventilation fan. Although the towels were tiny and very thin, you only got one each. They are more like a large hand towel. There is a small fridge and kettle. There is no microwave, which is a missed opportunity for families. There was a small sink in the lounge area. The room looked over the mezzanine and restaurant. You could open the window but there was no freash air and the room smelt like stale smoke and mens cologne. The bed was huge and very comfortable, although the pillow ls were very thin and you only got two and had to ask for more. Which leads me to ask for anything. They didn't answer the phone at reception, so I went down to the desk, but there was no one round. A few people were waiting around, and eventually, someone came. They seemed harrassed. There were kids running around in the lobby screaming and some on scooters tearing around. It seemed chaotic and dangerous if they smashed into someone. There seemed to be a lack of staff the whole weekend. The bar and restaurant were also a disappointment. The food was processed, and a big ordeal to order and a long wait. The restaurant has a nice ambience, but it's quite dark, and kids run around. There is parking for $25.00 per night. You need a car as it's a long walk to any shops or amenities in Manuka. Overall, the room is good for families coming to Canberra, but dont expect luxury. The rooms are not cheap, which is disappointing for the level of service and quality.

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“Exceptional staff, clean and pleasant hotel”

Rydges Canberra – Exceptional Staff, Average Breakfast I recently stayed at Rydges Canberra and was genuinely impressed by the dedication and professionalism of the staff. Despite clearly being short-staffed and under significant pressure, every team member I encountered—from reception to housekee… lisää

Rydges Canberra – Exceptional Staff, Average Breakfast I recently stayed at Rydges Canberra and was genuinely impressed by the dedication and professionalism of the staff. Despite clearly being short-staffed and under significant pressure, every team member I encountered—from reception to housekeeping and the bar—was warm, helpful, and doing their best to ensure a pleasant stay. Their efforts didn’t go unnoticed and are a real credit to the hotel. The rooms were clean and comfortable, and the location is ideal for both business and leisure. However, the experience was let down by the buffet breakfast and hair conditioner that appeared to be mixed with body wash. The food was underwhelming, possibly caused by a huge influx of rude and greedy travellers prior to us. Given the standard of the rest of the hotel, the breakfast didn’t meet expectations. Still, the staff’s commitment and kindness made a strong impression, and I hope management gives them the support they clearly need—and takes steps to improve the breakfast offering. With a few tweaks, this could yet again be a standout stay in Canberra. The staff are sensational!

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“Some good and bad but not 4 star anymore!”

Hit and miss with this one. Got a good deal through groupon for the 2 night stay inclusive of breakfast and parking. Stayed here before back in 2019 on a similar deal and was really good, but now this place is dated and its showing. Checkin was fine. original room was ok on the reception level. Fo… lisää

Hit and miss with this one. Got a good deal through groupon for the 2 night stay inclusive of breakfast and parking. Stayed here before back in 2019 on a similar deal and was really good, but now this place is dated and its showing. Checkin was fine. original room was ok on the reception level. Forgot to lay on the bed straight away. but checked hot water and shower pressure and both were fine. Went for a spa and noticed that the steps were broken (rotted) on one set so we were very careful using the other set. Spa was very dirty, You could see the oily discharge on the fibreglass walls, and the colour of the water was grey at best, so avoid, however the pool looked clean so spent most time in that. However the steps on the shallow end to get in and out were cracked with sharp edges and is a lawsuit waiting to happen because you "cannot see this" because they are below the water line. Our bed was bowed like a Banana and only realized this after we came back from dinner so a really bad sleep for both of us on the first night but after informing manni at the front desk he moved us to a nicer room with a king bed which was in much better condition and some vouchers for birthday drinks which was a nice touch. The breakfast here is top notch for a buffet breakfast. Hashbrowns and poached eggs were the hero's so overall it gets 3 out of 5 stars

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