Metropole Katoomba

“Better Every Time We Visit”

We stay here every year, and it honestly seems to get better every time. Once again, we had such a lovely stay and wanted to say a big thank you to the staff for making it so enjoyable. Yoland and Helen at reception were amazing -- always friendly, welcoming, and happy to help with anything. They … lisää

We stay here every year, and it honestly seems to get better every time. Once again, we had such a lovely stay and wanted to say a big thank you to the staff for making it so enjoyable. Yoland and Helen at reception were amazing -- always friendly, welcoming, and happy to help with anything. They really made us feel at home from the moment we arrived. A big thank you as well to Sharon and Nathalia from housekeeping. They were so warm, helpful, and professional, and our room was always spotless, fresh, and well looked after. We also really liked that the dining area is now a café and bar open all day. It was so convenient being able to order food there instead of having to head out, and it made the whole stay even more relaxing. It's always nice coming back to a place that feels familiar but still keeps improving year after year. Thanks again to Yoland, Helen, Sharon, and Nathalia for helping make this another great stay — we're already looking forward to coming back next year.

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“Our June 2026 stay in Katoomba”

Wonderful experience in this historical hotel. We booked a spacious room which had ample space for suitcases. Room was clean and bathroom nicely renovated. Given the age of the hotel you hear some noise of other guest walking the hallway sometimes, which did not bother us at all. Staff is warm and… lisää

Wonderful experience in this historical hotel. We booked a spacious room which had ample space for suitcases. Room was clean and bathroom nicely renovated. Given the age of the hotel you hear some noise of other guest walking the hallway sometimes, which did not bother us at all. Staff is warm and welcoming, always in for a chat sharing tips on what to see or do making our stay here a recommendable one. Metropole hotel is walking distance to the train station and the main shopping street which has dozens of food and shopping choices. The local bus loop passing through sightseeing locations is conveniently located around the corner. We will definitely come back here 🫶🏻

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“Historic Hotel in the Stunning Blue Mountains”

Stepping inside this charming old hotel built in the 1930s, my husband and I felt like we were traveling back in time. The place is full of beautiful antiques and we had fun exploring the common rooms, and playing pool in the evening in the billiards room. We also enjoyed a delicious light dinner a… lisää

Stepping inside this charming old hotel built in the 1930s, my husband and I felt like we were traveling back in time. The place is full of beautiful antiques and we had fun exploring the common rooms, and playing pool in the evening in the billiards room. We also enjoyed a delicious light dinner and a filling breakfast buffet in the fairy-light strewn restaurant. The staff were friendly and welcoming, and the location is great, close to shops and sights like the Three Sisters. The Blue Mountains are truly stunning! As others have noted, the steep drive into the little car park is a bit challenging. Our room was small and chilly that night, but it was very clean and felt cozy with the extra blanket provided. We would definitely stay here again!

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“Great hotel but terrible tiny bathroom”

This was our third stay at the Metropole. We enjoyed our break; however there were a couple of things that could have been better. The TV was absolutely terrible. Time lags and screen freezing. The EKA brand belongs in a council rubbish pick up. The first couple of times we stayed at the Metropol… lisää

This was our third stay at the Metropole. We enjoyed our break; however there were a couple of things that could have been better. The TV was absolutely terrible. Time lags and screen freezing. The EKA brand belongs in a council rubbish pick up. The first couple of times we stayed at the Metropole, the bathrooms were a decent and workable size. The room number 29 we stayed in this time had a minuscule bathroom that was very difficult to use. Absolutely terrible really and has put us off staying there again, which is a shame as there is so much we do like about the hotel.

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