Whale Motor Inn And Restaurant

“Comfortable room with a lovely view”

We were pleasantly surprised by the furnishings and the linens of the room since the place looks like a regular motel on the outside. The only thing that needs immediate attention is a very noisy fan in the bathroom which is turned on by the light switch- so you have no option but to endure the noi… lisää

We were pleasantly surprised by the furnishings and the linens of the room since the place looks like a regular motel on the outside. The only thing that needs immediate attention is a very noisy fan in the bathroom which is turned on by the light switch- so you have no option but to endure the noise. There was not breakfast available on the day we stayed, but it was not a problem, since there were options nearby. The view from our room on the ground floor was good, it must be great from the second floor. We would have liked to stay longer and would like to return.

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“A disappointing experience.”

The Whale Inn Narooma website reads well, and based on the web site and a comment from a friend my partner and I decided to stay there for two nights, Saturday and Sunday of a public holiday weekend to celebrate our wedding anniversary. Booking Dot Com gives the Inn 4 Stars, the question is does… lisää

The Whale Inn Narooma website reads well, and based on the web site and a comment from a friend my partner and I decided to stay there for two nights, Saturday and Sunday of a public holiday weekend to celebrate our wedding anniversary. Booking Dot Com gives the Inn 4 Stars, the question is does it deserve them? Our suite was on the ground floor and easily accessed, we had a glimpse of the bay and out to sea. The living room has, strangely a single bed against one wall it looks out of place in a suite. A table and four chairs and a kitchenette area, tea, coffee and coffee pods are provided. But the coffee etc were insufficient for two days and two nights. A small refrigerator is overfilled with alcoholic and nonalcoholic drinks making fitting anything a guest might want to put in difficult, unless the fridge is unloaded. The suites furniture and the decoration, pictures curtains etc are of of poor quality, certainly not what I associate with a suite in a hotel/motel. The bed room and bed were comfortable and the linen clean, a small wardrobe with iron, ironing board are provided as are pool towels. A second TV is wall mounted in the bedroom but it was difficult to watch as the picture was less than perfect. The bathroom is spacious but in need of a renovation, handrails are in the shower and around the toilet. The coat of paint covering the original tiles is starting to peel and appearances do matter, The shower has had half the 1970's shower screen removed sorry but it doesn't pass as a modern shower. The Whale Inn does has a restaurant of which it is proud. However it is only open during the evening and it only serves Cantonese food, booking I was told are essential as it is open to non residents prices are while not expensive by Sydney or Canberra CBD standards might come as a bit of a shock to families and holiday makers. Not only is breakfast not included in the price it is not available; not even a light breakfast pack for the room can be purchased. On arrival I was told that a cafe is open just up the road or an alternative was a twenty minute walk away. Unfortunately the first cafe like almost everything else in Narooma closed on the Sunday. it had been open the previous afternoon. This left us with the cafe within walking distance. It should be noted that it is only within walking distance for the fit and healthy as the climb back up the hill to the Motel, it is a motel, not a hotel, would be impossible for anyone with mobility problems. Also closed on Sunday is the Motel reception so we were unable to get coffee, tea, milk and sugar replaced. Despite claiming four stars the Motel does not provide a turndown service or room cleaning and bed making at least not while we were there. In many ways our weekend was not that different from a weekend at home although we provide breakfast and unlimited tea and quality coffee. We left before the reception opened on Monday morning as there seemed to be no point in prolonging our stay, no breakfast, cafe closed and we really needed to find somewhere that severed a good hot breakfast. In conclusion the Whale Inn is in my opinion overpriced for the services it currently provides. There are simply too many negatives. I would say that taking everything into consideration the Whale Inn is in need a major renovation and refurbishment. After which it needs to provide a much fuller customer service if it is to become a fourstar and far more than that, if it were to aspire to five stars. An expensive a la carte Chinese restaurant should be an addition in a hotel it should not the only choice and only open when the management deems it reasonable, it really doesn't add an extra star. Overall the experience was disappointing and unless the rooms were brought up to 21stc standards that is substantially upgraded we won't be stay there again.

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