Great Ocean Road Resort

“LOVELY TROPICAL FEEL RESORT”

the resort grounds are lovely, very tropical feel, the reception staff are friendly and the rooms are well laid out. i stayed in a 1 bedroom apartment and it had everything i needed. i visited the day spa twice while there and the staff are lovely, the spa facilities were beautiful and the treatm… lisää

the resort grounds are lovely, very tropical feel, the reception staff are friendly and the rooms are well laid out. i stayed in a 1 bedroom apartment and it had everything i needed. i visited the day spa twice while there and the staff are lovely, the spa facilities were beautiful and the treatment options varied. the outdoor bar area is a nice spot to relax with a drink. The Coast restaurant was wonderful, the staff attentive, food was good but a bit $$$. there is a small indoor pool and a trampoline park for kids and a tennis court also on site. the location is great, walking distance to town & beach. My only negative was that my room was next to the staff utilities area and was very noisy. The other thing which may be an issue is the parking, not allocated and some can be tricky to get into if you have a big car. I did not have issue myself.

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“Exceptional Service”

We had to cancel our booking due to being hospitalised after cancer treatment. The girls at reception were absolutely wonderful in helping us rebook. The staff were so welcoming when we were there . We had dinner at the restaurant which was fantastic.

“Housekeeping let down an excellent stay.”

We had a 4-night stay in this lovely resort in a one-bedroom unit. It had a full kitchen and full-sized fridge but no washing machine although there is a laundry on site. Avoid the ground floor apartments with accomodation above as when kids run around or whilst guests are walking around upstairs … lisää

We had a 4-night stay in this lovely resort in a one-bedroom unit. It had a full kitchen and full-sized fridge but no washing machine although there is a laundry on site. Avoid the ground floor apartments with accomodation above as when kids run around or whilst guests are walking around upstairs it sounds like a herd of elephants. There are two small local shopping centres each in less than 10 minutes walking distance in opposite directions. Lots of restaurants nearby as well as a popular wine bar not far away. One block away is a lovely Argentinian Restaurant with great food friendly owners and an excellent happy hour. There is also the local pub close by. Whilst a lovely modern resort with pool, tennis court, and gym unfortunately housekeeping was hit and miss and let the place down. They were always in a hurry and forgot to replace bathroom mat, tea, toilet paper which are all simple things to do. I know house-keeping are under the pump so perhaps management should allow them more time to do their job better.

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