Lady Bay Resort

“Week Away ”

Stayed 4 nights, check in was quick and friendly. We had a 1 bedroom spa apartment with a courtyard. Apartment 37. The room was spotless and perfect for us. I can't fault anything regarding our room. I do have a suggestion regarding the courtyard fence, I think it would be more private if the pan… lisää

Stayed 4 nights, check in was quick and friendly. We had a 1 bedroom spa apartment with a courtyard. Apartment 37. The room was spotless and perfect for us. I can't fault anything regarding our room. I do have a suggestion regarding the courtyard fence, I think it would be more private if the panels didn't have the gaps. Also it would stop the wind and hot springs visitors from seeing in, and the noise. Also a shelter so if raining you can still open the door. I would definitely recommend

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“Good stay, Great location”

We had 3 nights over Australia Day weekend. Initially we were put in one of the ground apartments off the main building, the room was dark and lacked privacy, the main window at the back was in full view of passers by, there were ants and a bit of a smell in the bedroom. After our first night we … lisää

We had 3 nights over Australia Day weekend. Initially we were put in one of the ground apartments off the main building, the room was dark and lacked privacy, the main window at the back was in full view of passers by, there were ants and a bit of a smell in the bedroom. After our first night we requested a room change and were given a beautiful new room on the 4th floor of the main building overlooking the water, (probably helped that the resort was emptying being the last day of the long weekend), the new room and the good will of Sophie at reception really made our stay from that point. Generally the resort is in a great location near the beach and 15 minute walk to the main shopping street, there was a nice heated pool (heated December to March), a small but adequate gym for a hotel, easy parking. There is a restaurant/bar in the lobby, which is good as there are not many dining options within walking distance. From want I could see, this resort is the best place in town to stay, I would stay here again.

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“Overpriced and a touch underdone”

Lady Bay Resort is well located near the Warrnambool breakwater and Lake Petrobe. Our split-level room - really an apartment - was clean and comfortable. So, what's not to like? Well - it was expensive for what it was and the check in was a bit like that scene in Mrs Doubtfire where an unsucces… lisää

Lady Bay Resort is well located near the Warrnambool breakwater and Lake Petrobe. Our split-level room - really an apartment - was clean and comfortable. So, what's not to like? Well - it was expensive for what it was and the check in was a bit like that scene in Mrs Doubtfire where an unsuccessful candidate is explaining what she doesn't do. They don't service the rooms, they don't do breakfast, the restaurant isn't open for lunch or dinner on Sundays or Public Holidays (so, that'd be two of our three days there, given it was the Australia Day weekend), ask at reception if you need anything but reception closes at 4pm on public holidays, etc, etc. There was also a flavour of control-freakery and treating guests as inconveniences whose behaviour needs to be strictly controlled rather than valued customers. Signs proclaim dire consequences if you park incorrectly in the car park (even though there was plenty of space). Signs in the apartments demand you wash your dishes before you leave (no - it's bad enough that you don't service the room during our stay, you can sort out the dirty cups when you're doing the clean between guests). Signs announce the pool and gym (btw the gym is a typical hotel one - one bike and a broken multi-weight machine thing) are for guests only and trespassers will be prosecuted. The guest information contains lots of rules and regulations with supposed penalties/fines for breaking them. And so on. I don't doubt that these are in part to address issues that may have arisen but it doesn't exactly make it a friendly or welcoming environment. Oh, and if you leave something behind they won't make any attempt to return it to you. There is also a boy-racer / hooning issue on the road outside late at night. We enjoyed our stay, but wouldn't necessarily rush back.

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