Moxy Brussels City Center

“Fantastic choice for Brussels”

This is an easy five-star review, and it's an unusual one. It takes a lot to get five hotel stars out of me. This hotel scored on all areas. Front desk staff could not be more friendly and helpful. Plenty of space for working or just sitting around having a coffee. 24-hour availability for coffee a… lisää

This is an easy five-star review, and it's an unusual one. It takes a lot to get five hotel stars out of me. This hotel scored on all areas. Front desk staff could not be more friendly and helpful. Plenty of space for working or just sitting around having a coffee. 24-hour availability for coffee and snacks, even some fresh baked goods in the morning and afternoon. The room was very comfortable with a nice view. I was upgraded to a balcony room. If I'd had one of the rooms facing in toward the center of the complex, we might have lost a star. Excellent location on a quiet side street about 100 ft from a main Street. A few blocks walk to the Metro. Good TV easy to navigate. Tiny bathroom and shower. Plenty of electrical outlets for charging. In case I didn't mention it earlier, the staff was definitely the highlight of the hotel. Very professional, very friendly, everyone speaks crystal clear English.

vähemmän

“Good hotel that can do better”

We book a family room for 3 nights in this hotel which come with one queen bed and one sofa bed. Room itself was specious as we can open all four of our full size luggages and still have space to walk around the room. The mattresses for both beds were horrible though, they both thin and sunk when y… lisää

We book a family room for 3 nights in this hotel which come with one queen bed and one sofa bed. Room itself was specious as we can open all four of our full size luggages and still have space to walk around the room. The mattresses for both beds were horrible though, they both thin and sunk when you sleep on it, we just rolled to the middle of the bed when both people sleep on it. Cleaniness also not to the standard, dust everywhere on the surface. Maybe becasue it's Christmas period hence they are super busy, but definitely has room to improve for bed and cleanliness. There are some features we adore in this hotel, not all negative. Gym is well equipped and maintained. Ground floor social space is another place our family spent the most time at, they provide interesting board games and supply good drinks (with charge). Most staffs are very friendly and helpful, can't complain especially the hotel is fully occupied. Location wise, you need to take a bus for roughly 10 mins to get to this hotel, not ideal if you are travelling with lots of belongings. Overall, I will give it 3/5 will probably stay somewhere near the train station next time when we visit.

vähemmän

“Good location”

Hotel is well located near transport links, shops and food places. In a quiet part of the street. Very clean hotel and staff are very friendly and helpful. Housekeeping was on time everyday and did a very good job. Breakfast was really good, the waffle making station was a treat. Late breakfast on … lisää

Hotel is well located near transport links, shops and food places. In a quiet part of the street. Very clean hotel and staff are very friendly and helpful. Housekeeping was on time everyday and did a very good job. Breakfast was really good, the waffle making station was a treat. Late breakfast on the weekend was appreciated. Despite all the positives i still had a few gripes about the hotel. The rooms dont have a kettle, safe, fridge and wardrobe. Apparently this is a Moxy Hotel brand thing. Hot water, ice, water is provided in reception. After a day of exploring I enjoy a hot drink in my room in my pyjamas. I was expected to go to reception for the water. I was not happy and after two days of asking i finally managed to get a kettle. I have never come across a 4 star hotel with no kettle or fridge. So if you also like these facilities in your room don't go to a Moxy Hotel. As a staff member said to me 'the hotel is a self service hotel'. As a guest you are expected to clean away breakfast dishes. Collect your own drinks from the bar. Get your own water from reception. This is not my kind of holiday especially at a 4 star hotel. I expect to be spoilt on holiday and i didnt feel i was.

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