Moxy Brussels City Center

“A great and fun place to stay”

This was my second stay at the Moxy and will be back. It's a good location, close to the Metro, v good bus links and moments from restaurants. The service is excellent, the rooms fun and very clean and the beds very comfortable. It's also excellent value. Recommended.

“Quiet and Comfortable Stay”

This Moxy was my base on this trip to Brussels. Location was less touristy area but around the corner from shops and restaurants along Chaussée D'lxelles. Bus 71 was 1-2 minutes walk and that got me close to the historic areas. A separate 8 minutes or less walk to Porte de Namur metro connected to … lisää

This Moxy was my base on this trip to Brussels. Location was less touristy area but around the corner from shops and restaurants along Chaussée D'lxelles. Bus 71 was 1-2 minutes walk and that got me close to the historic areas. A separate 8 minutes or less walk to Porte de Namur metro connected to the various train stations. My room was upgraded to the fifth floor and included a balcony with a small table and chairs. It was decent in size but the bathroom was small. A capsule coffee maker and hot pot were included. Per the front desk all the water in the rooms were filtered. Breakfast was included and it was a standard mix of hot foods (scrambled eggs, potato, beans, bacon), cold cut meats, cut and whole fruit, fresh breads, cereals, make your own waffles and coffee machines. Staff were quite friendly. I appreciated all the help from the gentleman from Limerick who helped me plan my way to Bruge. He even made a flat white for me since I wanted it lactose free and the machines couldn't accommodate it. Gym was down at -1 level and had a pink colored punching bag (only second time I've used one at hotel), free weights with bench, mats and cardio equipment. It was roomy and quiet. Overall quiet and comfortable stay if you're wanting to stay outside the touristy areas.

vähemmän

“Cosy, relaxed and brilliant staff.”

Thank you to every staff member working the 23rd Feb 26 - 25th Feb. To check in, serving drinks and food, perfect and very professional, warm welcoming. The bar snack of chicken wrap and chips freshly cooked and very tasty on the 24th, so thank you to the team for making my short business trip be… lisää

Thank you to every staff member working the 23rd Feb 26 - 25th Feb. To check in, serving drinks and food, perfect and very professional, warm welcoming. The bar snack of chicken wrap and chips freshly cooked and very tasty on the 24th, so thank you to the team for making my short business trip better, oh and thanks for the English tea and milk

vähemmän

“Rude member of staff”

A particular staff member that checked me in was very rude and condescending. This particular person belittled me with the way they spoke to me upon check-in. It was very inhospitable. I was pretty confused in relation to some paperwork, as it is my first time travelling for work and this person wa… lisää

A particular staff member that checked me in was very rude and condescending. This particular person belittled me with the way they spoke to me upon check-in. It was very inhospitable. I was pretty confused in relation to some paperwork, as it is my first time travelling for work and this person was speaking to me as if I was from another planet and was using belittling language such as “maybe you don’t understand” in a way that was very condescending. Yes I was confused, but it didn’t warrant that reaction. I didn’t appreciate their tone at all! Another time I was at reception and asked a simple question and the same member of staff was again very rude and condescending with their answer. This person would want to change their approach when it comes to customer service as their tone and way they spoke to me left a very bad taste in my mouth on both occasions and got my stay off to a bad start. I am not somebody to complain ever, but I was taken aback by the way I was spoken to. I am quite a patient person and would not dream of speaking to someone the same way I was spoken to but there may be a customer that would not take it well. Do better.

vähemmän