Parkhotel

“Mostly OK return stay”

Check-in was easy by the friendly staff. The large room was sparsely decorated. The bed was comfortable and had nightstands and power outlets on each side--perfect for two persons to charge devices at bedside. There was a mini bar that had no room for personal items, unfortunately. The bathroom … lisää

Check-in was easy by the friendly staff. The large room was sparsely decorated. The bed was comfortable and had nightstands and power outlets on each side--perfect for two persons to charge devices at bedside. There was a mini bar that had no room for personal items, unfortunately. The bathroom was very dimly lit. The shower/tub combo was slippery and had multiple controls. The water pressure was on the light side, and the water never got hot, only barely warm, which was not comfortable. The towels were nice but the staff had a difficult time remembering to bring new ones upon request. There was plenty of counter space for toiletries. The WiFi was strong and password protected (yay!). Breakfast was great. The bar had nice drinks and some decent food. I would likely stay here again if I'm in the area.

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“Nice hotel! ”

Check in was easy, and the friendly staff had our keys ready & waiting for our arrival--all hotels should do this! The hotel has several fairly swift lifts. The room was well lit and large. The bed was comfortable with soft sheets and non-feather pillows--great for allergy sufferers. There were ni… lisää

Check in was easy, and the friendly staff had our keys ready & waiting for our arrival--all hotels should do this! The hotel has several fairly swift lifts. The room was well lit and large. The bed was comfortable with soft sheets and non-feather pillows--great for allergy sufferers. There were nightstands on each side of the bed with power outlets near the floor--good for two people to charge devices at bedside. The room had a coffeemaker, mini fridge, iron, and ironing board. The shower water pressure was good & the hot water stayed hot. No visible mold in the showers--good job, housekeeping! The towels were just so-so. I've stayed here before & would happily stay again as long as I continue to get good rooms.

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“"Disappointed"”

We were really looking forward to our stay at the Park Hotel, as we decided on this occasion to try this hotel out as we visit every year and normally stay in the town centre but sadly it didnt turn out as expected. Check in was OK! receptionist did her job by checking us in but didn't really mak… lisää

We were really looking forward to our stay at the Park Hotel, as we decided on this occasion to try this hotel out as we visit every year and normally stay in the town centre but sadly it didnt turn out as expected. Check in was OK! receptionist did her job by checking us in but didn't really make any conversation other than what was necessary. I don't think I have ever been to such a soul-less hotel, corridors had no artwork just plain painted walls, dark and unpleasant..... rooms very minimalistic, just bare essentials, no vanity mirror in room for getting ready, mirror only in bathroom but didn't want to use electrical items in there..... bed really comfy but that's about it... the bathroom had a wet room shower, the overhead shower head needs cleaning, water comes out in all directions, no shelf to put own toiletries. For us the 3 star experience was due to on the Saturday we left the hotel early morning and were out all day, to arrive back to the hotel at 16.15 to find that the room had not been made up.... we left it a while but had to go to reception and complain as we were wanting to get ready to go out for the evening, so fresh towels as requested were sent to room. Sunday was the same the rooms were not made up till very late afternoon..... Sunday morning we went down for breakfast to find the main dining room was closed to hotel guest.... really !!!! .... we either had to sit and use the table in the main lobby by the lift or go around to the Joules bar...... I am the paying guest and would like to choose where to sit, but obviously "Walk ins" were more suited to the hotel. In all honesty the breakfast is really really good, plenty of choice and all exceptional quality. I think the icing on the cake for us was at check-out.... the mini bar in the room we knew that we would have to pay for the drinks in there.... rightly so... so we did have a bottle of water but very overpriced 20cl @ 3.50 euro.... but the one that grabs me is that in the room there was a bag of crisps on the table, so we obviously thought these were complimentary for the guest... wrong !!! unbelievable they were charged at 3 euro per pack...you advised that the ear plugs were complimentory for paying guest wonder why... I'm sorry but that is just money grabbing, I should have told them to deduct the discount from our room for that not being serviced..... So all in all we had a very pleasant time in Kortrijk..... would I return to the Park Hotel, sadly for me it would have to be a no!!!!

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