Hotel De Sal Luna Salada

“Unique salty hotel!”

An amazing hotel in an unusual and superb place! Rooms are comfortable and warm. The beds are a bit hard but comfortable, the towels could be a bit thicker during the winter to prevent feeling the cold. The amenities include a game room which is fun to spend time in during the evening. Unsure i… lisää

An amazing hotel in an unusual and superb place! Rooms are comfortable and warm. The beds are a bit hard but comfortable, the towels could be a bit thicker during the winter to prevent feeling the cold. The amenities include a game room which is fun to spend time in during the evening. Unsure if the hotel had limited staff because of the recent protests, but the hotel restaurant was struggling with the amount of guests ( we weren’t that many) there was no flexibility with the menu order. The view from the hotel is worth every dollar. Locals will tell you it’s the best hotel in the area and I believe they are right!

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“Spectacular Location with limitations”

Spectacular location and beautifully decorated. However, hot water is hard to come by (3 out of 4 showers cold despite reporting to reception), slippers had been worn by other guests, drinks were extortionate (water 500% price in local supermarket), maitre D at dinner studiously ignored certain gue… lisää

Spectacular location and beautifully decorated. However, hot water is hard to come by (3 out of 4 showers cold despite reporting to reception), slippers had been worn by other guests, drinks were extortionate (water 500% price in local supermarket), maitre D at dinner studiously ignored certain guests. Other staff were lovely. Dinner was fine for a buffet but breakfast was awful- highly processed cereal (no granola, nuts or seeds in sight), breads/cakes same , bread was so hard you could snap it in two and some poor hot choices. Disappointing for a good hotel at these prices. The biggest laugh was self-service napkin holders on the tables which dispensed tiny bits of paper , not big enough for any purpose- cheap canteen style . Even our lunch on the salt flats had linen napkins. That said, it was such a spectacular location that people will come despite the drawbacks

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“Beautiful experience but Average Service”

The Salt Flats and the tour were outstanding and a once in a lifetime experience. This hotel has the potential to be outstanding to but they do have some way to go. In general the view is beautiful. The rooms were clean but needing maintenance and does not meet the 4 star that they advertise. T… lisää

The Salt Flats and the tour were outstanding and a once in a lifetime experience. This hotel has the potential to be outstanding to but they do have some way to go. In general the view is beautiful. The rooms were clean but needing maintenance and does not meet the 4 star that they advertise. The outside of your rooms is beautifully appointed and very clean. The experience is very unique. Be aware the service in the bar/restaurant is slow food and drink are overpriced but there is not where else to go. We travelled for a month throughout Bolivia and Peru and we had many early starts. This hotel we booked including breakfast. However if you need to leave before their breakfast time which I think is 7.30am opening (late compared to most hotels) then you need to pay an extra $10 USD to have a packed breakfast per person. This is extortion. This was pretty dissapointing. When we questioned the price the manager at reception was pretty dismissive. There is no where else to buy food so you either pay or dont have breakfast. This did have a negative impact on how we viewed and rated the hotel compared to others on our trip.

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“OK. You will pay more than booking, questionable service from front desk / house keeping. Great service at restaurant”

The location near the Salt plains is very nice. Overall the rooms are ok for the price, the . However the service has left me absolutely floored - see below. Overall, they want to work with tour groups and function as a resort. They are not the right place for someone who wants a nice hotel but is … lisää

The location near the Salt plains is very nice. Overall the rooms are ok for the price, the . However the service has left me absolutely floored - see below. Overall, they want to work with tour groups and function as a resort. They are not the right place for someone who wants a nice hotel but is interested in handling things on their own and wants the flexibility of a hotel. Also remember that what you pay on Expedia etc is not the correct price because you are far away from everyplace else and you will spend on their meals / buffets. Still if you want to stay here, skip the all inclusive package and pay in bolivianos that you change from USD for approximately B9.30-B9.50 and it will come out a lot cheaper. Similarly book your own tours instead of using the ones from the reception. Finally, also make sure you are ready to wait till 3 PM no matter how busy or lightly loaded the hotel may be. I upgraded the review from 1* to 3* primarily because of Fernando who runs the restaurant. He exemplified great service - flexible and trying to help. He had a good dinner Buffett with great dessert treats but I wanted fruit and he made it happen. Similarly at the buffet breakfast, he brought me Chia seeds even thought it was not part of the breakfast buffet. The housekeeping/reception manager would learn a lot from Fernando in terms of how to be flexible and hospitable. My flight got in early and I reached the hotel after stops in Colchani and the train graveyard and upon reaching the hotel, I walked to the salt plains and back. It was noon when I returned. All good so far. I then noticed on the walk to the restaurant - which was not open at noon as advertised - that I was pretty much the only guest in the hotel. Most of the hotel had emptied out. I suggested that they prioritize my room as the first to be cleaned. They refused and gave me a lecture about the policies of the hotel. I gave up and ate at the restaurant and sat near the reception area. They said that the check in was at 3 pm. That time came and went and no one told me that my room was ready. A big tour group came in and I decided to ask if it was ready and it turned out they had it ready but I guess their policies preclude them from coming up to a waiting guest to tell them the room was ready. No one was there to show me to the room - it was up three flights of stairs with no real directions to it. I passed by much of the hotel and while my room is away from the rest of the hubhub - I am glad I am not in most of the other rooms because they will be noisy. I also asked if I could book a sunset tour tonight and they said it was $220. In about five minutes, I found a highly rated tour for $50 instead. I asked for a bottle of water for my walk to the plain in the morning. $4 a bottle. I find there are two complimentary in the room. The cost of a mediocre grilled trout for lunch - $22. Cost of Breakfast : $40. I am fine paying these prices with good service but the service overall is like dealing with the Bolivian government. This place is also far away from anywhere else and so It is a pain for trying to buy other stuff that I may need before I embark on my 2 nights tour of the plains. It is a classic “luxury” resort that survives on tours of people from Europe or USA who are used to traveling in a cloistered environment. Not for someone who enjoys traveling on their own. Don’t book it as someone traveling on your own. To be clear, the staff themselves are pleasant, helpful and friendly. The management believes in its policies rather than trying to be hospitable. At no time did I demand or even request any early check in - just asked if they could try to ready my room quicker since no one else was waiting. The swimming pool is basically a hot tub and not a pool. It has a decent view. The floors of the area are super slippery. Finally, my room’s walls look like they have mold? See picture.

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