Kenoa Exclusive Beach Spa & Resort

“Best option in Alagoas area; high luxury by Brasilian standards”

When you arrive in Kenoa, the front doors do not do tell you what a neat little boutique resort lie inside. It is not Asian style standards and service, but arguably, one of the gems in Brasil. It is small, and so do not expect too many amenities. Also, the common areas can seem a bit crowded if… lisää

When you arrive in Kenoa, the front doors do not do tell you what a neat little boutique resort lie inside. It is not Asian style standards and service, but arguably, one of the gems in Brasil. It is small, and so do not expect too many amenities. Also, the common areas can seem a bit crowded if the hotel is full as it does not have enough space for everyone to lounge around the common swimming pool. Additionally, the constant Instagram "stars" can get quite annoying / amusing after a while. Finally, the spa is totally overrated with the therapists not quite trained by any global standards. However, what saves Kenoa, is definitely the individual rooms. Trust me, and pay the premium and stay in one of the rooms with the individual pools, leading to the beach. The private heated infinity pools are a delight, and the view of the beach and the infinite ocean cannot be beaten. Additionally, the seclusion of the beach makes the entire experience incredibly serene and worth every penny.

vähemmän

“Our Honeymoon In Paradise”

What can I say? It’s almost perfect. My husband and I waited a year from our wedding to have our official honeymoon and we chose Kenoa. My Bonvoy ambassador worked tirelessly with the whole team to ensure our experience was wonderful. Upon arrival you are greeted with a welcome cocktail and a tou… lisää

What can I say? It’s almost perfect. My husband and I waited a year from our wedding to have our official honeymoon and we chose Kenoa. My Bonvoy ambassador worked tirelessly with the whole team to ensure our experience was wonderful. Upon arrival you are greeted with a welcome cocktail and a tour of the property. Of course since the staff knew our special occasion they capitalized on it to show us a room upgrade that would end up costing us about a third of our total bill upon check out. This is the reason they lose a “star” in my rating. Design hotels are exempt from many Bonvoy ambassador perks, but upgrades are supposed included if they are available. Bonvoy ambassadors are guaranteed an upgrade to a suite if it is available. The Kenoa staff showed us a gorgeous suite (they call it a villa but it’s still only one room) with private new h access and a private pool. We were delighted. Then they mentioned the additional cost. I was confused so I asked, is this room available with my status. Then they tried to dodge the question. Why wasn’t the upgrade given? To make money. For a honeymoon? The whole transaction felt cheap and made my husband and I felt taken advantage of as if i don’t know what benefits are supposed to be rewarded to me given my loyalty to Bonvoy properties. After spending 20 hours to travel to Kenoa this is how we started off. Basically the worst first impression I could think of. However we aren’t babies, and nothing was going to get in our way of happiness. After spa treatments and some wine we settled into the rhythm of Kenoa nicely. That rhythm is simple, wake up to a gorgeous beach view, and call to order breakfast. Careful, you order a little and they bring SO MUCH! They started to learn our order and by the end it was basically already prepared before we called! By noon we would spill out onto the pool and beach area, service is very attentive and the food and drinks are delightful. I even had the best cheeseburger outside of the US. As most of the staff doesn’t speak English, there were a few English speaking “guardian angels” assigned to us to make sure we had a great experience. They were all wonderful and went out of their way to make sure we wanted for nothing. After a few hours until about 5pm we would move from the pool/beach area to our room to enjoy our private beach access and private pool. After a nap it was time to clean up and head to dinner! Food is overall really good. Brazilian/Portuguese influenced food. We enjoyed everything we ate. What we most enjoyed was the wine menu. We LOVE Portuguese wines, especially from the Douro valley and they had several for us to sample. The sommelier was wonderful and even though she spoke zero English she spoke to us with so much confidence and passion and most importantly, poured us some FANTASTIC wine. We decided to take a bout tour one morning and the team who took us out on Kenoa’s speed boat ensured the experience was perfect! Some bottles of French rosé accompanied our adventure. We explored mangroves and sandbars and evening had a local man pull up to our boat at the sandbar and serve us fresh oysters. A surprise and a treat! The spa is OK, but I think we are spoiled with spa culture in the United States and prefer the types of treatments we get back home. The design of the spa is gorgeous. We were sad to leave Kenoa but left feeling refreshed. The whole experience felt like a secret slice of luxury that my husband and I will remember forever.

vähemmän

“Luxe, beach & Kenoa”

Pleasant well appointed small resort on the beach. Rooms are nicely decorated; layout could be better; service very good all round. The immediate vicinity offers little so relaxation in good company is what is called for.