Hotel Escola Bela Vista

“Needs TLC but service is superb”

This hotel would normally rate a 3 in my opinion, but the service and care by the staff makes it a 4. Pros: Staff - superb. Every request was well attended - even details. We wanted something off menu and it was brought to us with no problem, I requested to take back to my room some food and th… lisää

This hotel would normally rate a 3 in my opinion, but the service and care by the staff makes it a 4. Pros: Staff - superb. Every request was well attended - even details. We wanted something off menu and it was brought to us with no problem, I requested to take back to my room some food and the waiter kindly wrapped up utensils and even parm cheese to go with the pasta. When we went to the pool, the lifeguard brought towels for my kids without me asking. The list goes on and on. Pool - nice and big (we went in winter and had the pool all to our selves since the Brazilian winter feels like New England summer!). The lifeguard was there in the afternoons to evenings (as far as I can tell) and when they had special events. When he wasn't, the other staff got us towels with no problem. Food - breakfast (we were there 5 days) had some stock items that were there every day (traditional Brazilian fare) and had some items that varied from day to day. We had lunch there once and dinner once - always a good meal. I like it that they serve their juices without sugar added and they had a wide variety (I have a fairly restrictive diet with regards to fruits but they had juices or vitaminas for the one or two fruits I can have - awesome! - one day when they ran out, the waiter brought it especially for me). Sconces / chandeliers - very nice high ceilings with interesting chandeliers in the hallways Cons: Wifi - like other reviewers - works, but is SLOW. Don't expect broadband here. It's hit or miss. We were able to watch a movie one day but not the next day Maintenance: there were a lot of little details that needed attention (my kids' shower caddy didn't have a shelf so couldn't put stuff on it, there was an outlet that didn't have a cover, etc.) Outlets: this hotel is 70 years old and the availability of outlets confirm that. Don't expect good tv here - not a lot of channels available. Furniture - very dated - 70's / 80's furniture both in the lobby and game area. The room had antique-like furniture, except the 80's style office chairs were out of place. Fitness Center: a total of three machines and weights - nothing to write home about.

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“Homey, nice staff, a bit tired”

Volta Redonda is not a place anyone would choose to go during a vacation. It does not rank amond the most beautiful brazilian cities. But, for those who have to go, this hotel is a good option located on a hill, in a fairly quiet spot, surrounded by trees and lots of birds. The entrance lobby and… lisää

Volta Redonda is not a place anyone would choose to go during a vacation. It does not rank amond the most beautiful brazilian cities. But, for those who have to go, this hotel is a good option located on a hill, in a fairly quiet spot, surrounded by trees and lots of birds. The entrance lobby and hallways of this early 1940's building are really nice and clean, almost feels like a museum, with several art pieces on the walls. The grounds are well kept and a little walk around feels good at the end of the afternoon when temperature is a bit cooler. The room was pretty tired, carpet starting to get undone along the seams, stained paint on the closet doors and it could have used better cleaning (our toilet seat had not been cleaned, i will spare the details). Furniture is old, tired, decoration is minimal and tasteless. Staff was totally nice and helpful. We needed our suits pressed, it was taken care of quite quickly and they were immaculately pressed. Everything we needed was provided, even scotch tape to wrap up a gift. We had lunch at the restaurant. Food and price were good, service was also nice, but a bit slow to start. I actually had to go in to ask for someone to come to our table after we had waited a bit over 5 min.

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