Hotel Hd Natales

“Unbeatable views and wonderful staff”

Most reviews praise the staff!! I couldn’t agree with those more!! The five stars are for the amazing and genuinely kind staff!! Yanina, Ignacio and the tall young man whose name I did not get were so sweet and helpful!! The chef whose name I also did not get is fantastic! He works from 6am to 10:3… lisää

Most reviews praise the staff!! I couldn’t agree with those more!! The five stars are for the amazing and genuinely kind staff!! Yanina, Ignacio and the tall young man whose name I did not get were so sweet and helpful!! The chef whose name I also did not get is fantastic! He works from 6am to 10:30pm daily all by himself!! Wow!! My daughter and I were there for five nights and had dinner there a couple nights. The dishes were excellently prepared, delicious and very reasonably priced. The breakfast buffet is also very good!! I asked for a boiled egg once and the next day a boiled egg was waiting for me! Very thoughtful chef (and Yanina who also remembered). Yes the rooms definitely need some TLC and updating but our room was very clean. And the public areas are beautiful, spacious and also very clean. The views are so wonderful. We have the water and mountain views from our room. The fancy hotel next door the Singular Patagonia has the same views but they charge $2000+/night. The distance to town is not an issue for us. In fact I think HD is much better positioned than the in-town hotels are, away from the noise and tourists of the town yet it’s not that far from town. I walked into town three times. It’s about an hour-long leisurely paced walk along the beautiful lake. It’s also easy to call a cab or uber for around US$4-5. Another plus for the location of HD is that the hotel is closer to Torres del Paine than the town is. The hiking and other tours we took always picked us up last and dropped us off first which means we spent a lot less time on the bus than others did!! Also the hotel is a 4-min walk to Puerto Bories which is a plus if you’re taking any boat rides from there. Overall a wonderful experience.

vähemmän

“Clean, comfy and super friendly and helpful staff!”

This hotel is a little farther from town, close to the airport. Big common room to lounge in and enjoy the view. Great buffet breakfast. Thank you to Fran and Ignacio for being great hosts. The floors are gleaming and can’t complain about the view! Wish we could have stayed longer, we were very hap… lisää

This hotel is a little farther from town, close to the airport. Big common room to lounge in and enjoy the view. Great buffet breakfast. Thank you to Fran and Ignacio for being great hosts. The floors are gleaming and can’t complain about the view! Wish we could have stayed longer, we were very happy with this hotel.

vähemmän

“Very good”

The hotel is comfortable (not fancy), the staff was superb, helping us find tours and book entries to the park. The drinks were excellent, the food pretty good. It's in a lovely area outside of Puerto Natales. We made friends with a horse and a couple of llamas nearby and loved seeing the caranchos… lisää

The hotel is comfortable (not fancy), the staff was superb, helping us find tours and book entries to the park. The drinks were excellent, the food pretty good. It's in a lovely area outside of Puerto Natales. We made friends with a horse and a couple of llamas nearby and loved seeing the caranchos too.

vähemmän

“Hotel needs help. Not a 3 star.”

Booked the hotel at the last minute so didn't have a ton of options. Didn't want to spend much as it was one night before heading into Torres del Paine. Booked because reviews weren't too bad. We were very disappointed in that this property is classified as a 3-star. It is NOT. And that is pr… lisää

Booked the hotel at the last minute so didn't have a ton of options. Didn't want to spend much as it was one night before heading into Torres del Paine. Booked because reviews weren't too bad. We were very disappointed in that this property is classified as a 3-star. It is NOT. And that is proper for the region. It is not 3 star in Puerto Natales. This property would be best to change to a hostel after it fixes the rooms a bit. It is not a good hotel. 1.5 stars. It is run down and in need of repair. The location is further out and we were aware of that. You need a taxi or uber to anywhere including the very nearby airport. Breakfast is simple. basic scrambled eggs, ham, cheese, cereal and toast. They have dinner and I only saw one group order. I would suggest eating in Puerto Natales as they have wonderful restaurants. There is no privacy in conversation. We could hear the room next door, people in the hall and none were being loud. You can hear regular conversations. The good part is the very nice staff. They are working hard, they are friendly and trying.

vähemmän