Hotel Costaustralis

“Holiday / touring South America”

Very comfortable, clean and well decorated rooms with a breathtaking view of the ocean. Excellent powerful shower. Filtered water available on every floor. Positive atmosphere with friendly reception staff. Good breakfast, and pre-ordered lunch box. Dinner service was ridiculously slow, waited almo… lisää

Very comfortable, clean and well decorated rooms with a breathtaking view of the ocean. Excellent powerful shower. Filtered water available on every floor. Positive atmosphere with friendly reception staff. Good breakfast, and pre-ordered lunch box. Dinner service was ridiculously slow, waited almost 1.5 hours for food, it was good when it arrived but probably not worth such a long wait.

vähemmän

“Best view in Puerto Natales- other facility are moderate . Very helpful staffs”

We stayed in this hotel from 8-11 September. We took a 3rd floor lake and Mountain View room. View from the room was amazing and undoubtedly this hotel has the best view and very centrally located on the main road and facing lake and mountain. It’s also easy walking distance from good restaurants,… lisää

We stayed in this hotel from 8-11 September. We took a 3rd floor lake and Mountain View room. View from the room was amazing and undoubtedly this hotel has the best view and very centrally located on the main road and facing lake and mountain. It’s also easy walking distance from good restaurants, shops and ideal if you don’t have a car. Rooms are pretty big but it has very limited wardrobes and storing space. As usual, hotels here don’t have any central air conditioning or other ventilation. One needs to open the lower part of the window for natural ventilation (and temperature control). But one can get noise and cold breeze in winter time. But these are issues that can be ignored for fantastic views from the room. Book a Mountain View and higher floor room - 3rd or 4th floor. Breakfast in the hotel is excellent with live egg station, fresh juice and several fresh items. There are some excellent fish/ sea food restaurants within 4-5 minutes of walking distance. I will review them separately. The staffs are very helpful and go out of their way to help you inspite of their limited English language skills.

vähemmän

“Convenient for a short stay”

Great location with a view to the sea. The staff were nice and useful. The rooms size was very decent, clean and had all the amenities needed. Big parking lot just behind the hotel. Water fountains for cold and hot water are on every floor which was convenient. The rooms were very warm for us, but … lisää

Great location with a view to the sea. The staff were nice and useful. The rooms size was very decent, clean and had all the amenities needed. Big parking lot just behind the hotel. Water fountains for cold and hot water are on every floor which was convenient. The rooms were very warm for us, but we could control the temperature easily. We stayed only one night, but it was what and as we expected. The breakfast was rather poor as it did not have anything that would be suitable for vegan/vegetarian, no decent/good coffee options even if paid. Maybe because it was winter (low season) and the restaurant generally is closed in that period.

vähemmän

“Service issues”

Again, not sure how or why my original review was not posted, but again this hotel has serious service issues and it does nobody any good if you attempt to hide that from the public. Be transparent. Learn from constructive criticism! Removing an unfavorable review casts serious doubt on your credib… lisää

Again, not sure how or why my original review was not posted, but again this hotel has serious service issues and it does nobody any good if you attempt to hide that from the public. Be transparent. Learn from constructive criticism! Removing an unfavorable review casts serious doubt on your credibility!

vähemmän