Sheraton Soma Bay Resort

“Best hotel ever”

My experience was amazing starting The hotel is very beautiful, from the first reception of the workers to the service inside the rooms. I loved the treatment of the workers inside the hotel and how they love to please us. I like to mention the names of the employees, such as Ahmed Fahmy from t... lisää

My experience was amazing starting The hotel is very beautiful, from the first reception of the workers to the service inside the rooms. I loved the treatment of the workers inside the hotel and how they love to please us. I like to mention the names of the employees, such as Ahmed Fahmy from the Farfara Bar. He is a wonderful personality and knows very well how to deal with customers and serve them. I also liked the entertainment team very much, starting with Tito, Aya, and Zeina. I loved it. Also their way, their love for customers and how to make them happy

vähemmän

“Kindest Staff”

Awesome and very kind staff. Aya, zayna, and snoop in charge of entertainment were very engaging. Mahmoud excellent windsurfing instructor. Everyone extremely kind and looking forward to help you and make sure you have the best experience possible.

“Great week”

A fabulous time at Sheraton Soma Bay. Despite the ongoing renovations, the hotel exceeded our expectations. Fabulous food, the friendliest staff who could not do enough for you. Taher in the Seaview, Mahmoud in the main restaurant along with all the guest relations team were fantastic. The chap w... lisää

A fabulous time at Sheraton Soma Bay. Despite the ongoing renovations, the hotel exceeded our expectations. Fabulous food, the friendliest staff who could not do enough for you. Taher in the Seaview, Mahmoud in the main restaurant along with all the guest relations team were fantastic. The chap who serviced our room was meticulous in ensuring our room was clean and tidy not to mention the most amazing towel sculptures he left for us! It was extra special to be there during Eid and enjoy the wonderful celebration dinner outside by the pool. The only criticism would be of the animation team. Whilst they were trying hard to engage the guests in various activities, they come across as a little aggressive yet don’t actually seem to contribute much towards the activities apart from forcing people to clap along. There were a few encounters where the team used English swear words in front of our 11 year old daughter. I appreciate English is not their first language but it is not appropriate and they need to be aware of their choice of words.

vähemmän

“Worse, than the last time”

Being there already three years before, we have the impression, that the hotel has the best days behind. The part of the entity is under the process of renovation. Our rooms were dated and inspite of endeavours of cleaning team, not everything was in a good shape. The buffet seemed to be rather p... lisää

Being there already three years before, we have the impression, that the hotel has the best days behind. The part of the entity is under the process of renovation. Our rooms were dated and inspite of endeavours of cleaning team, not everything was in a good shape. The buffet seemed to be rather poor and menu monotonous. The waiters staff and restaurant management dissapointing. Only location remains perfect. I hope, after renovation the hotel will return to the previous standard.

vähemmän