Only You Hotel Sevilla

“5 star experience with amazing customer service”

We just spent the long weekend in Seville at Only You hotel and it was a 5 star experience all around. We’ve stayed at luxury hotels around the world and this property was a pleasant surprise. Upon arrival, Juan greeted us and helped us with our bags and valeted our car. Throughout our stay he rem… lisää

We just spent the long weekend in Seville at Only You hotel and it was a 5 star experience all around. We’ve stayed at luxury hotels around the world and this property was a pleasant surprise. Upon arrival, Juan greeted us and helped us with our bags and valeted our car. Throughout our stay he remembered our boys names, gave them little toys and coloring pages, and was always helpful getting us a ride with booster seats for our young boys. He was always smiling and even brought us champagne to our room. When we were leaving our boys gave Juan the biggest hug, and about 20 minutes after we left our 5 year old asked when we could go back to see Juan. This is a great example of how a 5 star property should operate. The woman checking us in at breakfast remembered us. The guy making coffee in the morning remembered our order. They left treats in our room the first night, with small robes and slippers for our boys and even a “Le Petit Prince” amenity kit with soaps and toothbrushes for them. This property was great for our family and we will return when we visit Seville again.

vähemmän

“Fantastic service”

Although this hotel is a little away from the town centre, it is easy enough to grab a taxi or uber, normally under Euro 10 to get there. From the moment we arrived to when we checked out a week later, the service we received was excellent . I would specifically mention Natalia, greeter in morning … lisää

Although this hotel is a little away from the town centre, it is easy enough to grab a taxi or uber, normally under Euro 10 to get there. From the moment we arrived to when we checked out a week later, the service we received was excellent . I would specifically mention Natalia, greeter in morning breakfast and Nacho in restaurant at night. Room was very comfy, we have never slept in any other hotel where both of us slept so soundly. We didn’t hear any noise from the 9th floor. The quality of food at breakfast was always very good and more than enough choices to suit everyone. We ate in the restaurant a couple of evenings and the dishes we had were absolutely superb. The concierge service was great and helped us organise a few trips . I couldn’t fault any of the staff in the time we stayed. I have no hesitation in recommending this hotel. Although we may not return to Seville , i will be looking at other Only You / Palladium Group hotels in future and hope they match the service of the Seville hotel

vähemmän

“Cannot wait to return!”

What a wonderful stay—we can’t wait to return! With the help of Judith at reception, we were able to upgrade to a larger suite at a very reasonable price, which made our visit even more special. The staff were consistently friendly and welcoming, the rooms were impeccably clean, and the sunbeds we… lisää

What a wonderful stay—we can’t wait to return! With the help of Judith at reception, we were able to upgrade to a larger suite at a very reasonable price, which made our visit even more special. The staff were consistently friendly and welcoming, the rooms were impeccably clean, and the sunbeds were always well kept. A special mention goes to the poolside bartender, who was fantastic and patiently answered the endless questions from our boys—thank you again! We enjoyed breakfast at both the buffet and the restaurant, and each was excellent, offering fresh and varied options. This has been a truly memorable holiday, and we’re already looking forward to coming back.

vähemmän