Parador De Ceuta Hotel La Muralla

“Recent short stay”

My wife and I stayed for two nights in September. Unfortunately due to a user error on my behalf we arrived at the hotel but on line we had reserved a stay at a different Paradores hotel - many miles away. As we had just arrived on the ferry from Algeciras this did give us cause for concern - esp... lisää

My wife and I stayed for two nights in September. Unfortunately due to a user error on my behalf we arrived at the hotel but on line we had reserved a stay at a different Paradores hotel - many miles away. As we had just arrived on the ferry from Algeciras this did give us cause for concern - especially as we thought that we had lost the money that we had already paid for our reservation in the wrong hotel. But we should not have worried because the reception staff were brilliant they were able to cancel our reservation for the wrong hotel without any penalty and complete a new reservation for the right hotel !! We liked the hotel and staff so much that we decided to stay an extra night. The view from our room was fabulous and the pool was excellent. The breakfast was also very good with lots of choices and a cooked breakfast on request. Special mention for Maider Martinez and Frederico who are both a credit to the hotel and company. Maider would grace the reception of any international hotel her friendly manner and her professionalism is first class. Frederico was genuinely worried that we had arrived at the wrong hotel, he was also very professional and had a great sense of humour. The mistake that I made on the booking did give us all something to laugh about and I am sure we shall be remembered when we return for another visit as we found the hotel, and Ceuta very relaxing and a welcome break from Gibraltar.

vähemmän

“Some renovation required ”

Generally speaking the room was very good but there were certain aspects that needed updating such as the doorknobs (difficult to access the room), the toilet flush was broken, the hanger on the back of the bathroom door was broken & some of the grouting around the bath needed repair. Very spacio... lisää

Generally speaking the room was very good but there were certain aspects that needed updating such as the doorknobs (difficult to access the room), the toilet flush was broken, the hanger on the back of the bathroom door was broken & some of the grouting around the bath needed repair. Very spacious room but a beautiful view & a balcony overlooking the pool & mountains. Peaceful, quiet & fantastic location. The staff were welcoming & very helpful at all times.

vähemmän

“Parador embrace on the African continent.”

We love Paradors, ancient and modern, but were a bit nervous as some reviews of this one not great. We didn't need to be. Located on the magnificent Plaza de Africa with its palms, exotic foliage and two church facades and just a 10 minute walk from the port, this Parador may not be one of the w... lisää

We love Paradors, ancient and modern, but were a bit nervous as some reviews of this one not great. We didn't need to be. Located on the magnificent Plaza de Africa with its palms, exotic foliage and two church facades and just a 10 minute walk from the port, this Parador may not be one of the wealthiest but it cares for its clients as well as any other. Staff couldn't be more helpful and friendly. Third floor superior double was giant and sea facing as requested (across a flat roof, a higher number than 304 may be better and overlook pool and sea). Modern bathroom with big shower. Stayed two nights on half board and both dinners and the breakfasts were excellent. Some local dishes mixed in with traditional Parador fare. Local residents seem to come to lunch and use the pool and gardens which makes it more crowded than if just for guests, but being in Africa it is off the beaten tourist track and needs to adapt its business. Public restrooms clean but some out of order signs. Our room was oddly short of a chair. Great location for the historic walls and ramparts and the shopping area in the other direction.

vähemmän