Ac Hotel Palacio De Santa Ana By Marriott

“Great stay. Quiet area”

We almost didn't stay here after some of the negative reviews. We actually canceled and rebooked. I have to say we were more than pleasantly, surprised from the moment we arrived. Parking was VERY easy and plentiful, a plus anywhere in Europe. The room was large and clean again the size was a plus … lisää

We almost didn't stay here after some of the negative reviews. We actually canceled and rebooked. I have to say we were more than pleasantly, surprised from the moment we arrived. Parking was VERY easy and plentiful, a plus anywhere in Europe. The room was large and clean again the size was a plus as European rooms can be very small. The staff was super friendly and helpful. My minimum Spanish was certainly offset nicely with their staff's English. Restaurant had a good variety of choices for dinner. Beds were comfortable with a selection of pillows to choose from. Breakfast was good. I can't think of one negative to the hotel. We've been in Europe for over a month, and I would consider this hotel was definitely a good, moderate priced stay

vähemmän

“Nice hotel in a convent”

We stayed here on our way to Madrid. We were giving the suite and it was very nice with everything new and modern. However the outlets were placed in weird places and absent in the places were needed such as end tables. Breakfast was one of the best we had so far in Spain. The location does not off… lisää

We stayed here on our way to Madrid. We were giving the suite and it was very nice with everything new and modern. However the outlets were placed in weird places and absent in the places were needed such as end tables. Breakfast was one of the best we had so far in Spain. The location does not offer much in terms of walking just tow houses

vähemmän

“Somewhere there...”

Hotel AC Palacio Da Santa Ana asserts its status as a five-star establishment, but it is essential to acknowledge that this classification may be subjective. The only tangible evidence of its five-star designation is its expansive size and aesthetically pleasing rear lawn overlooking a river. Whil… lisää

Hotel AC Palacio Da Santa Ana asserts its status as a five-star establishment, but it is essential to acknowledge that this classification may be subjective. The only tangible evidence of its five-star designation is its expansive size and aesthetically pleasing rear lawn overlooking a river. While the hotel does offer a gym and a pool, these amenities are rather ordinary. The condition of the rooms is dire. Wallpaper is peeling off, furniture and fixtures are aged, damaged, and soiled, and the carpet in the lobby, chairs, and sofas throughout the hotel is either stained or torn. It is worth noting that it is generally customary for five-star hotels to provide essential amenities such as bathrobes, slippers, safety deposit boxes, laundry bags, water kettles, and a comprehensive set of toiletries in the rooms, ideally placed prior to guest check-in. Regrettably, upon entering my room, none of these items were present. Upon request, they could only provide me with a water kettle, laundry bag, bathrobe, and slippers. The restaurant and room service hours are restricted, and public transportation is not conveniently accessible. Despite these shortcomings, the breakfast spread is quite satisfactory, and this may be the best aspect of the hotel. The food quality is also commendable. Overall, I believe that Hotel AC Palacio Da Santa Ana should reconsider its self-identification as a five-star establishment and instead adopt a more appropriate designation of a premier hotel.

vähemmän