Ibis Styles Madrid Airport Valdebebas

“Brand New Hotel, Great Service”

Looking on line for a hotel for one night at Madrid Airport. We were going to the airport in the morning and wanted an easy convenient hotel. We had reservations so registration at the front desk with David was quick and easy. We like to give credit where credit is due. During our 2 weeks of tr… lisää

Looking on line for a hotel for one night at Madrid Airport. We were going to the airport in the morning and wanted an easy convenient hotel. We had reservations so registration at the front desk with David was quick and easy. We like to give credit where credit is due. During our 2 weeks of travel, David was by far the most professional, helpful and friendly front desk person we have meet. The entire staff during our staff were top notch. Unlike North America, most European hotels do not offer a free breakfast. They did have a restaurant and offered a breakfast for a price. The hotel also offered underground parking for a fee. When we arrived there were many parking spots right across the street from the hotel. David assured us the area was safe so we just left our vehicle there for the night. The room was minimal but comfortable and all we needed. Checkout in the morning was as simple as checkin the afternoon before. Thank you to David and all the Staff at the Ibis Madrid Airport. I would definitely recommend.

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“Good, but could do with a few tweaks.”

This hotel is clean & comfortable, & super handy for Madrid’s Terminals 4 & 4S. There are a few bars & restaurants within walking distance. It is let down by the necessary airport shuttle. There is a gap in the afternoons whereby the shuttle does not run at all. A minimum taxi charge of 22 euros a… lisää

This hotel is clean & comfortable, & super handy for Madrid’s Terminals 4 & 4S. There are a few bars & restaurants within walking distance. It is let down by the necessary airport shuttle. There is a gap in the afternoons whereby the shuttle does not run at all. A minimum taxi charge of 22 euros applies. The bus is rather small, & gets very busy. It is necessary to be in reception 45-30 mins before to obtain a ticket to be sure you have a seat. A safe & a kettle in the room would be a great addition too. Otherwise the hotel is great for an airport stay.

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“Excellent staff”

Having read the negatives reviews I was worried about booking, but mostly it was great. We stayed 4 nights visiting family, the check in process was quick, the staff were very efficient and helpful. The air con in the rooms is turned off so only worked as heating!! It was cold enough outside to hav… lisää

Having read the negatives reviews I was worried about booking, but mostly it was great. We stayed 4 nights visiting family, the check in process was quick, the staff were very efficient and helpful. The air con in the rooms is turned off so only worked as heating!! It was cold enough outside to have the benefit of cooling the room down with the window open (it would definitely concern me during a warm spring, if it’s still not on). The beds are comfy, the shower powerful and the rooms pretty quiet. Breakfast is okay (and we will definitely eat breakfast out locally next time). It’s a lot of sugar, sweetened yoghurt, cakes, pastries, there is cold meats and cheese and a choice of bread. The bacon, eggs and sausages stored in large pots had all gone cold (and we weren’t that late to breakfast). When we stayed there was a large event on locally and we couldn’t actually get into breakfast one day (we would have had to queue for ages) as it was so full of people arriving and paying for breakfast (them not having pre-booked) so it was chaos. We were able to get a refund for breakfast that day no problem. I think they have definitely sorted their initial staffing issues (the staff were excellent), we would stay again, but we wouldn’t book breakfast (eat locally or at the airport).

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