The Palace Of The Lost City At Sun City Resort

“Amazing Experience worth traveling half way across the world for”

From the moment we arrived at the Palace, we were simply in awe by the grand and elegant exterior where the movie “Blended” was filmed. Once arriving and walking into the lobby, we noticed a distinct and sophisticated perfume that built up the anticipation of more amazing interior design artistry w… lisää

From the moment we arrived at the Palace, we were simply in awe by the grand and elegant exterior where the movie “Blended” was filmed. Once arriving and walking into the lobby, we noticed a distinct and sophisticated perfume that built up the anticipation of more amazing interior design artistry was ahead. And there was no disappointment, all the subtle animal theming throughout the hotel was just one delightful surprise after another. This is truly a beautiful property with absolutely no shortage of picture taking spots. The superior suite was spacious and comfortable, and the sleep quality was excellent. The suite was always well appointed, with crisp linen and amenities. The beds were very comfortable, and the room felt quiet and spacious. The drinks and snacks provided in the suite daily were a thoughtful touch and much appreciated. What sets the Palace apart from all other hotels is, without a doubt, the staff. From arrival to departure, everyone we encountered was genuinely warm, friendly, and eager to help. The service always felt sincere and heartfelt. First and foremost, we have so much appreciation and gratitude to our outstanding butler, Lizzy. She always went above and beyond her regular duties to assist us and she made our stay enjoyable by anticipating our every need. In addition, the rest of the butler team including Herman, Silas, Kabelo, and Thabi were all so friendly and helpful, they made us feel like VIPs throughout our stay. Not to mention, all the Palace drivers who helped us get around Sun City were also all very kind and fun to chat with. Special recognition must also go to all the managers who treated us like royalty - Thabang who checked on us constantly to ensure we were being taken care of, Tonya who not only made sure our housekeeping was to our satisfaction but she also genuinely cared about our well-being and daily activities, and last but not least, Joe who always made us feel at home whenever we visited the pool area. The wait staff as well as the buffet staff were exceptional as well. Much thanks to Itumeleng and Knowledge who made the gazebo dinner celebrating my milestone birthday truly magical and a moment we will never forget. Also special thanks to Josephine and Junior at the breakfast buffet omelette station who helped start each day off right with their friendly smiles and delicious cooking on the grill. Every member of the Palace staff truly showed tremendous passion for their roles. Everyone working at this magnificent hotel plays a role in making it the most beautiful place we have ever stayed. Definitely worth the trip half-way around the world from our home in Hawaii, and we look forward to visiting the Palace and all our friends there again soon. David and Michelle 💜

vähemmän

“Blow your mind away with all the breathtaking beauty from the building to the staff members”

Staying at the palace is a must for any person and it is a must to be on your bucket list. Everyone has to experience The Palace. I felt like royalty during my stay.

“Birthday”

The hotel is very nice & in a lovely setting. A lot of areas require well overdue maintenance. as generally the hotel is looking old & tired. The waterpark requires better water treatment & cleaning. The food is very good value.. Had an issue with the shower mixer valve not working correctly. Main… lisää

The hotel is very nice & in a lovely setting. A lot of areas require well overdue maintenance. as generally the hotel is looking old & tired. The waterpark requires better water treatment & cleaning. The food is very good value.. Had an issue with the shower mixer valve not working correctly. Maintenance were given 4 seperate attempts to resolve in our 5 day stay. In hindsight should we should have changed rooms.

vähemmän