Premier Hotel The Winkler

“Lovely stay before heading to Kruger”

We recently stayed at Premier Hotel White River and had a wonderful experience. The rooms were clean, comfortable, and well-equipped, with beautiful views of the surrounding area. We do agree with some of the review around updating the rooms/bathroom, access to the ground floor rooms are via a set … lisää

We recently stayed at Premier Hotel White River and had a wonderful experience. The rooms were clean, comfortable, and well-equipped, with beautiful views of the surrounding area. We do agree with some of the review around updating the rooms/bathroom, access to the ground floor rooms are via a set of stairs so if you have heavy suitcases this can be a challenge. The staff were friendly and attentive, especially welcoming front house staff as they were always ready to assist with a smile. Breakfast was fresh and varied, and the location is perfect for exploring both White River and the nearby Kruger National Park. Highly recommend this hotel for anyone visiting the area!

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“Perfect place to relax and refresh”

Visiting the Winkler is like visiting good friends. You feel so welcome from the minute you arrive. We have stayed a few times in the past. This time we stayed in a suite which has recently been renovated. The decor is gorgeous. The bed is super comfy and the bath is spacious. What a lovely surpris… lisää

Visiting the Winkler is like visiting good friends. You feel so welcome from the minute you arrive. We have stayed a few times in the past. This time we stayed in a suite which has recently been renovated. The decor is gorgeous. The bed is super comfy and the bath is spacious. What a lovely surprise to find a beautiful bunch of fresh flowers in our room and the cute towel elephant and welcome sign on the bed. The buffet breakfast was presented on the veranda as the main restaurant is being renovated. It was lovely to sit outside in the winter sun but they also had a cosy fire going in the extended bar area for those who wanted to be inside. The food was scrumptious and it was nice to see a few vegan options available, as well as plant based milks. The staff were so helpful and friendly, everyone greets you with a genuine warmth and a smile. A special mention should be made to Amos who is always nearby and ready to fill a cup, remove a plate or deal with any request you may have. There is a lovely big pool too with soft pillow beds on the side to relax on. The abundant birdlife, resident buck and the peacocks add to the ambience of being out in the country even though it’s only a short drive to town. Can’t wait to visit again, is a lovely place to rest and refresh.

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“A pleasant surprise.”

The hotel is such a pleasant surprise. The service from the staff is exceptional. The rooms are stunning, got welcomed with a cute Elephant set up on our bed and a added touch of 2 Easter eggs in the spirit of Easter, yesterday we had delicious dinner with the fire burning at the boma. It added a… lisää

The hotel is such a pleasant surprise. The service from the staff is exceptional. The rooms are stunning, got welcomed with a cute Elephant set up on our bed and a added touch of 2 Easter eggs in the spirit of Easter, yesterday we had delicious dinner with the fire burning at the boma. It added a nice extra touch to the experience. I will definitely be booking again. Thank you to the entire team and special mention to Thomas Baloyi for the great service. Thanks also to Dawid for the room Tour which made it easier to decide on the next stay we will be booking with the hotel.

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“Food and maintenance service must be re-looked at.”

The overall experience was good; however, the main disappointment was the food service and dining times. The meal schedules were quite restrictive and inconvenient. For example, we were unable to order items from menu such as ribs at 15:30, which forced us to purchase food earlier even when we were… lisää

The overall experience was good; however, the main disappointment was the food service and dining times. The meal schedules were quite restrictive and inconvenient. For example, we were unable to order items from menu such as ribs at 15:30, which forced us to purchase food earlier even when we were not hungry. We ended up buying food from outside the hotel. Menu items should be available throughout the day, rather than limiting guests to the buffet dinner or waiting longer hours if opted for ala carte menu. We were informed that the kitchen was preparing for the buffet and that any order from menu would take approximately two hours, which was unreasonable. Breakfast was average and did not meet expectations. The New Year’s Eve braai was also disappointing. The meat was poorly prepared and did not resemble a traditional braai, as it appeared roasted rather than properly grilled. Additionally, we reported an issue with the television not working. Unfortunately, maintenance did not attend to the problem for two days and advised that it would be fixed on Saturday, which was our day of checkout. As a result, out of the three days we were booked, the television was only available on the first day.

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