Hilton Gyeongju

“Good but petty lack of trust spoils it.”

This hotel is 'OK'. The better Lahan was booked out due to a travel conference so this was the next available. The room was spacious and well equipped. The checkin was quiet and efficient. A good choice at breakfast albeit quite busy most of the time. What is irritating is the continual and somewh… lisää

This hotel is 'OK'. The better Lahan was booked out due to a travel conference so this was the next available. The room was spacious and well equipped. The checkin was quiet and efficient. A good choice at breakfast albeit quite busy most of the time. What is irritating is the continual and somewhat old fashioned lack of trust of the guests. Vouchers for breakfast, no you can't check out until someone has checked the mini bar. Constant surveillance that you are not sneaking in any beers or snacks. You have my credit card details to avoid this archaic lack of trust, which in S. Korea is unnecessary given the endemic honesty of the people. Cutting off the WiFi the minute you check out is petty. This trivia spoils a good hotel

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“Room for improvement.”

Hilton does not have much competition in Gyeongju and it is noticeable. We experienced the longest check-in process ever - more than 20 minutes - which is quite unpleasant after a long travel. We are seniors citizens with physical disabilities and use to stay in 5 stars hotels in order to get help … lisää

Hilton does not have much competition in Gyeongju and it is noticeable. We experienced the longest check-in process ever - more than 20 minutes - which is quite unpleasant after a long travel. We are seniors citizens with physical disabilities and use to stay in 5 stars hotels in order to get help with our luggage… not a this Hilton. We had to unload our suitcases from the taxi and (after our 20 minutes check-in ordeal) had to carry them ourselves to our room. Many employees are walking around and do not appear to be busy, except for keeping an eye on clients and making sure they are not bringing a pizza or a sandwich from the outside. The room had a lake view, a king bed, was clean and comfortable. Restaurants are nice although quite pricy. This organization may be due to the fact that this Hilton seems to cater mainly to large tour groups. In any case, the experience was average and we will not stay nor recommend the Hotel in the future.

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“A Curious Hilton in Gyeongju”

This is currently the only Hilton property in Korea. Gyeongju, once the capital of the ancient Silla kingdom, is a city known for its many historical sites and cultural heritage. The hotel itself sits a little outside the main part of the city. To be honest, I made the trip out to the Bomun Complex… lisää

This is currently the only Hilton property in Korea. Gyeongju, once the capital of the ancient Silla kingdom, is a city known for its many historical sites and cultural heritage. The hotel itself sits a little outside the main part of the city. To be honest, I made the trip out to the Bomun Complex largely because I had been curious to experience this property. The stay was not unpleasant. The hotel feels calm and orderly, though it does show its age in certain places. One thing I particularly appreciated was the surrounding area. There are several museums nearby which are well worth visiting together. The walking paths along the lake are also nicely maintained. It was quite pleasant to walk along the water to a lakeside café not far from the hotel. There is even a small amusement park in the area, which adds a slightly unexpected contrast to the otherwise quiet surroundings.

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“Not very welcoming”

Well, we did arrive an hour early for check in. We just wanted to ask if we can still check in and if not wanted to leave our luggage while we walk around the lake. I took the ticket and waited in line and there were two staff members working at the time. The female staff member was helping someone… lisää

Well, we did arrive an hour early for check in. We just wanted to ask if we can still check in and if not wanted to leave our luggage while we walk around the lake. I took the ticket and waited in line and there were two staff members working at the time. The female staff member was helping someone and the male staff member was doing some administrative work. He looked up and saw me waiting and he seemed to frown at me then he said he could not check us in yet and told me to come back at 3. I was shocked by his response and didn’t know how to respond. He saw me still standing there and gestured to come to the desk then asked for my name and passport. Once he realized that we are gold members he proceeded to check us in. However he seemed very irritated! He said he gave us an upgrade for the room but not the executive room nor the lake view. That is not an upgrade at all! I did politely asked him if we can be upgraded to an executive room he responded by saying in a disgruntled manner that only the diamond members would be upgraded to an executive room. I told him we had received an executive room upgrade in Seoul and Japan but he didn’t seem to care. Then loudly he said that you are using the points to stay here so you don’t have to pay for anything! I believe the hotel gets reimbursed by the corporate. Anyways the hotel needs some renovations and I would not waste my points here. Three stars for other staff members and the location.

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