Holiday Inn Suva By Ihg

“My review”

I love the services provided by Ms. Lucy kolinisau . She refill everything in time especially water

“Exceptional food and service!”

Wonderful and excellent service and food for our Board members from your friendly staff Ifereimi and Ratu Meli! Thank you very much and look forward to them coming to cater for other events.

“GREAT LONG TERM STAY AT HOLIDAY INN SUVA BUT....”

I stayed at Holiday Inn Suva from Sept’25 – Feb ’26 and had a wonderful experience. Nice hotel, by the sea, great vibe, ambience but the best thing was the people at frontline – very pleasant , always smiling and helpful. I made an effort to collect some names and apologies to others who I couldn… lisää

I stayed at Holiday Inn Suva from Sept’25 – Feb ’26 and had a wonderful experience. Nice hotel, by the sea, great vibe, ambience but the best thing was the people at frontline – very pleasant , always smiling and helpful. I made an effort to collect some names and apologies to others who I couldn’t You are welcomed at the reception by wonderful people – Mereoni, Elenoa, Hasmukh, Loata, Lani, Joe , Beleinda, Akiti , and Aporosa – All of them , knew me by my name and never ever disappointed on any service issue . At the Porter were my good friends Peni, Saki, Nemia, Amini Earlier in the morning when you head for breakfast, you are greeted with a big smile from Arieta and Savu inside. Vaseva Vani, Grace, Mere, Seva, Una and Maria - always helping with a smile. Equally great people at the Bar – Mala , Masi, Sala, Nemani and Luse The Kitchen and the live counters were managed by now my friends Api and Samu.Vijay and Kevin always helped with customisations at dinner. Sonica makes great curries and Aanka was great in Kitchen too And finally the very hard working housekeeping staff Mafi, Kata and Elenoa. They would go the extra mile and Adesh from IT helping the set up After six months of an otherwise pleasant stay with this hotel, our experience came to a disappointing end due to the conduct of their Director of Sales Our agreement with the sales team included our colleagues who would visit Suva on and off and the rates for all of us were mutually agreed , which was honored until our Relationship Manager left the organization. Following that, the Director of Sales (she) unilaterally changed the terms and abruptly increased the room rates without any explanation. We showed evidence , contract , everything to honor the rates but the lady was hell bent on increasing the price for our colleagues The interaction was unpleasant and dismissive. When we expressed our intent to exit the relationship, her response was simply a shrug — essentially, “take it or leave it.” After giving the hotel consistent business for six months, we are now being asked to leave over a nominal sum of USD 250. Funnily enough, post this interaction, she would see through you when she walks across with a big sense of achievement / arrogance. Im sure she was on leave when the Hotel was giving service excellence training to their staff Cautionary Note for Corporates: While the team may initially offer attractive terms, once occupancy rises, they can alter agreements at will. This experience serves as a warning: exercise caution before entering into long-term arrangements with this sales team. We finally ended our contract and exited with a great sense of disappointment

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“Cafe & dining experience”

I enjoy going to this hotel for dining and coffee with my friends and family. It’s a good place to hang out with your friends as they provide cozy ambience. Their coffee is so good and also pasta and pizza are really nice. Sometimes when it’s really busy, it takes a bit of time for them to take ord… lisää

I enjoy going to this hotel for dining and coffee with my friends and family. It’s a good place to hang out with your friends as they provide cozy ambience. Their coffee is so good and also pasta and pizza are really nice. Sometimes when it’s really busy, it takes a bit of time for them to take orders but other than that, everything is good!

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