Hilton Clark Sun Valley Resort

“Exceptional First-Time Experience at Hilton Sun Valley Resort”

It was our first time staying at Hilton Sun Valley Resort, and we are truly happy we chose this place. Our entire trip was absolutely worth it. From the moment we arrived until the time we checked out, everything was smooth and seamless. The employees were incredibly warm, friendly, and welcoming—u… lisää

It was our first time staying at Hilton Sun Valley Resort, and we are truly happy we chose this place. Our entire trip was absolutely worth it. From the moment we arrived until the time we checked out, everything was smooth and seamless. The employees were incredibly warm, friendly, and welcoming—unlike many other places we've been. Special kudos to Aron, who was exceptionally helpful and accommodating throughout our stay, from check‑in to check‑out. We also appreciated receiving SMS updates from Customer Service, checking in on us and making sure we were well‑accommodated. We loved the Treat Bar as well—the drinks were excellent! The breakfast buffet offered an impressive selection, and everything we tried was delicious. The gym was spacious, modern, and well‑equipped with a wide range of machines and facilities. My son had an amazing time at the kids’ club, fully enjoyed the karting activities, and absolutely loved the pool. Seeing him so happy made our stay even more memorable. Overall, we had a fantastic experience and would definitely love to return. Highly recommended!

vähemmän

“Best Hilton in the Philippines”

One of the best customer service and professionalism i had in a long time! The following personnel did an outstanding job every time we checked in( every other month or so). Parcon( Security) always greets us with a big smile. Mariz made sure we got what we paid for…and then some. Thank you Mariz!… lisää

One of the best customer service and professionalism i had in a long time! The following personnel did an outstanding job every time we checked in( every other month or so). Parcon( Security) always greets us with a big smile. Mariz made sure we got what we paid for…and then some. Thank you Mariz! You’re the best, just like Lucky who checked us in last time. Cant thank these ladies enough for taking care of us every time we’re in town. Also Aaron, this guy is phenomenal and super nice while we were at the lounge. See you guys soon. Yes, we are coming back to see you guys once again. 🇵🇭❤️🙏

vähemmän

“Fantastic for families, but a strange checkout experience”

Our stay at Hilton Clark was mostly excellent. The hotel is incredibly kid-friendly with great facilities that kept our 8-year-old daughter busy. The staff were a standout—friendly, helpful, and they truly cared when my daughter lost her favorite stuffed koala, doing their absolute best to help us … lisää

Our stay at Hilton Clark was mostly excellent. The hotel is incredibly kid-friendly with great facilities that kept our 8-year-old daughter busy. The staff were a standout—friendly, helpful, and they truly cared when my daughter lost her favorite stuffed koala, doing their absolute best to help us find it. However, the checkout process was disappointing. We were made to wait while they "inspected" the room before we could leave. As frequent travelers who spend 40+ nights a year in hotels, I’ve never encountered this at a major international chain. It felt like a lack of trust and was an awkward way to end an otherwise great trip.

vähemmän

“Thank You Sir Jojo and Sir Parcon”

I would like to commend some of your outstanding staff during our stay at Clark Sun Valley Hilton. First, I would like to thank Sir JoJo at the front desk for his warm welcome and for attending to all our needs with care and professionalism. His kindness truly made us feel valued as guests. I wou… lisää

I would like to commend some of your outstanding staff during our stay at Clark Sun Valley Hilton. First, I would like to thank Sir JoJo at the front desk for his warm welcome and for attending to all our needs with care and professionalism. His kindness truly made us feel valued as guests. I would also like to recognize one of your security personnel, Sir Parcon, for his exceptional service. My daughter even mentioned that among all the hotels we have stayed in, he is one of the best. He is always smiling, approachable, and you can clearly see in his eyes that he genuinely enjoys what he is doing. His positive attitude made a lasting impression on our family. Thank you for providing such excellent service. We truly appreciate the dedication of your team.

vähemmän