Costabella Tropical Beach Hotel

“Island Sanctuary”

A remote getaway with 3 restaurants, a spa house and water activities. It's secluded location is great for people who simply want a coconut in one hand and a cocktail in the other. The private beach was very low tide when we visited, but I imagine it'll be great in other times of the year. Regardle… lisää

A remote getaway with 3 restaurants, a spa house and water activities. It's secluded location is great for people who simply want a coconut in one hand and a cocktail in the other. The private beach was very low tide when we visited, but I imagine it'll be great in other times of the year. Regardless, water was warm and we felt very relaxed.

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“Worth the Price, but Manage Your Expectations”

Room We stayed in a Deluxe Room, which was acceptable in terms of size and basic comfort but fell short in one major aspect: the view. Our assigned room faced a blank wall, which significantly diminished the overall experience and was disappointing for a resort stay. While the room rate is reasonab… lisää

Room We stayed in a Deluxe Room, which was acceptable in terms of size and basic comfort but fell short in one major aspect: the view. Our assigned room faced a blank wall, which significantly diminished the overall experience and was disappointing for a resort stay. While the room rate is reasonable, this limitation should ideally be clearly disclosed during booking to manage guest expectations. In addition, several standard amenities commonly expected at resorts of this category—such as slippers, a toothbrush, and toothpaste—were not provided, which affected overall convenience. Food Food pricing was considerably high and felt disproportionate to what was offered. One example that stood out was the price of a can of Coke at ₱190, which felt excessive and difficult to justify—even compared to airline pricing. The buffet selection was acceptable but unremarkable, and did not meet expectations given the cost. Pools and Beach The beach is one of the resort’s stronger features. It is clean, conveniently located near the rooms, and notably not rocky, which is uncommon in many areas of Mactan. The pools are well-maintained and of adequate size, offering a pleasant space for relaxation, though they are not particularly distinctive. Service and Staff Service quality stood out positively throughout the stay. The staff were consistently courteous, attentive, and genuinely helpful, contributing significantly to the overall experience. Their professionalism and warmth deserve special recognition. Check-in and Check-out Both processes were smooth and efficient, with no notable delays or issues. Design and Ambience The resort features a strong Filipino-inspired aesthetic. While this may feel familiar and less striking for local guests, it likely provides a more immersive cultural experience for international visitors. From a personal perspective, a more modern and contemporary design approach could enhance the overall ambience. New Year’s Eve Celebration The New Year’s Eve event was well-organized and enjoyable. Good music, an engaging emcee, and talented performers created a vibrant and festive atmosphere. Many international guests appeared to enjoy the celebration, and the staff remained attentive and well-coordinated throughout the event, further highlighting their strong service standards. Overall Assessment Overall, this is a good resort that offers solid value for money and merits a 4 out of 5 rating. The main drawback remains the room view, which noticeably affected first impressions. Future guests are advised to request a room with a view in advance to avoid disappointment. Despite this, the strong service, beachfront access, and overall experience make the stay worthwhile, and a return visit remains a possibility.

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