Apo View Hotel

“Frustrating Stay at Apo View Hotel – A Disappointing Experience”

I rarely write reviews, but my recent stay at Apo View Hotel left me no choice. It was incredibly frustrating and far from the standard of service one would expect from an established hotel. First, slow response to calls was a consistent issue. I had to call multiple times (2x and 3x each) before … lisää

I rarely write reviews, but my recent stay at Apo View Hotel left me no choice. It was incredibly frustrating and far from the standard of service one would expect from an established hotel. First, slow response to calls was a consistent issue. I had to call multiple times (2x and 3x each) before anyone would even acknowledge my requests. When I needed Wi-Fi access for an urgent online meeting, there was absolutely no Wi-Fi provided. I called again around 10 PM, desperate for help, but no one showed up to assist—no sense of urgency, no accountability. Housekeeping was also a major letdown. They didn’t bother to wipe down the tables or wash the cups—basic cleanliness that any hotel should prioritize. When asked to name an exemplary employee during my stay, I honestly had to write: NONE! That speaks volumes about the lack of attentiveness and professionalism I experienced. For a hotel that markets itself as a top choice in Davao, this was unacceptable. Poor service, lack of responsiveness, and a dirty room environment? Definitely not worth the price or the stress. I won’t be returning, and I won’t recommend this place to colleagues or friends either. Apo View, it’s time to step up. Your guests deserve much better.

vähemmän

“Good but not great”

The room was nice but I was a bit disappointed because our reservation was the pool view but we were given a different room and the air con had some issues on our 2nd day it was dripping and the floor was all wet. The staffs were friendly but there were too many events held in that hotel so there w… lisää

The room was nice but I was a bit disappointed because our reservation was the pool view but we were given a different room and the air con had some issues on our 2nd day it was dripping and the floor was all wet. The staffs were friendly but there were too many events held in that hotel so there were some requests overlooked since the staffs were all too busy. The soundproofing was terrible we could hear the noises from other rooms, hallway and so as the noise from their event area. It was a good location since it was in the city, the food was delicious and cooked well.

vähemmän

“Nice, but no hot water. ”

Although the hotel is old, constant renovations keeps it looking presentable. The room is clean and big, the TV has a lot of channels, and the staff friendly and helpful. But the major, for me, reason why I will not stay there again is the spotty wifi, AND NO HOT WATER! When I inquired about it, … lisää

Although the hotel is old, constant renovations keeps it looking presentable. The room is clean and big, the TV has a lot of channels, and the staff friendly and helpful. But the major, for me, reason why I will not stay there again is the spotty wifi, AND NO HOT WATER! When I inquired about it, they said they would fix something in the basement. Still no hot water. A maintenance guy came in and all he did was turn in the shower faucet and let it run. He said it would eventually turn hot. First of all, that is a total waste of water. And second, after all the wasted water, it didnt turn hot at all! So if hot water is important for you, dont stay at this hotel.

vähemmän