Hotel And Spa Crystal

“5 stars ? Seriously !! Hell no”

My first night here is disappointing. The room is cramped, missing a trash bin (only one in the bathroom), and lacks essentials like extra blankets or tea bags. The phone didn’t work, and staff failed to inform us. Extra bed costs more, but there’s no space for it. only plus: the bidet spray in the… lisää

My first night here is disappointing. The room is cramped, missing a trash bin (only one in the bathroom), and lacks essentials like extra blankets or tea bags. The phone didn’t work, and staff failed to inform us. Extra bed costs more, but there’s no space for it. only plus: the bidet spray in the toilet. I will not visit again or recommend

vähemmän

“Best location and bad service”

Positive Points - Quiet Location: Ideal for relaxation and escaping the hustle and bustle. - Clean Rooms: Well-maintained accommodations. Negative Points - Unfriendly Staff: Poor customer service and unhelpful attitude from front desk and management. - Limited Breakfast Options: Lack of variety … lisää

Positive Points - Quiet Location: Ideal for relaxation and escaping the hustle and bustle. - Clean Rooms: Well-maintained accommodations. Negative Points - Unfriendly Staff: Poor customer service and unhelpful attitude from front desk and management. - Limited Breakfast Options: Lack of variety in the morning meal. - Small Rooms: Uncomfortable and cramped living spaces. - No Air Conditioning: Unbearable conditions, especially in warmer weather. Overall, the hotel's positive aspects of a quiet location and clean rooms are overshadowed by the significant issues with staff attitude, limited amenities, and uncomfortable accommodations. We strongly advise management to address the severe problems with the front desk staff and overall guest experience.

vähemmän