Swissôtel Tbilisi

“Service Over and Beyond”

Stayed here 4 nights March 2026. Hotel as nice as all the other reviews say. Facilities spotless. Room fine (except for all the illuminated LEDs when you turn the lights off at night). Location for the city excellent. However, we arrived at Tbilisi airport but our suitcase didn't. Oh dear....and we… lisää

Stayed here 4 nights March 2026. Hotel as nice as all the other reviews say. Facilities spotless. Room fine (except for all the illuminated LEDs when you turn the lights off at night). Location for the city excellent. However, we arrived at Tbilisi airport but our suitcase didn't. Oh dear....and we were not the only ones. Went on to the hotel. Following morning we engaged the services of Teona the concierge who leapt into action. Bag located still at Schiphol. Promised on next flight in two days. Then that flight cancelled ! No probs. Bag now promised on next flight in a further 3 days at 17:00. Oh dear again as we will have already left for Yerevan. No problems for Teona who smoothly arranged for our bag to be sent on to Yerevan a further 2 days later where it duly arrived as expected and we collected it a week after last seeing it. Cannot thank Teona enough for the effort she put in to this mini disaster. Terrific service. Really impressed us. Thanks Teona

vähemmän

“Amazing service thank you Ani and Nika”

ძალიან კარგი გამოცდილება მქონდა Swissôtel Tbilisi-ში. ყველაფერი იდეალური იყო სისუფთავე, სასიამოვნო პერსონალი, შესანიშნავი ოთახები. ასევე განსაკუთრებით მომეწონა საუნა და აუზი. განსაკუთრებული მადლობა რეზერვაციების აგენტ ანის და ფრონტ ოფისის სუპერვაიზერ ნიკას მათი პროფესიონალიზმისა და ყურადღებისთვის.… lisää

ძალიან კარგი გამოცდილება მქონდა Swissôtel Tbilisi-ში. ყველაფერი იდეალური იყო სისუფთავე, სასიამოვნო პერსონალი, შესანიშნავი ოთახები. ასევე განსაკუთრებით მომეწონა საუნა და აუზი. განსაკუთრებული მადლობა რეზერვაციების აგენტ ანის და ფრონტ ოფისის სუპერვაიზერ ნიკას მათი პროფესიონალიზმისა და ყურადღებისთვის. აუცილებლად დავბრუნდები ისევ! I had an amazing experience at Swissôtel Tbilisi. Everything was perfect very clean, friendly and professional staff, and beautiful rooms. I especially enjoyed the sauna and swimming pool. Special thanks to reservation agent Ani and Front Office Supervisor Nika for their excellent service and attention. I will definitely come back again! Also I got compliments and wow moment in the room, thanks for amazing service!

vähemmän

“Great”

We recently stayed at Swissôtel Tbilisi and had an excellent experience from start to finish. The highlight was definitely Olives, their in-house restaurant — I enjoyed both dinner and breakfast there, and each meal exceeded expectations. Dinner featured beautifully presented dishes, generous porti… lisää

We recently stayed at Swissôtel Tbilisi and had an excellent experience from start to finish. The highlight was definitely Olives, their in-house restaurant — I enjoyed both dinner and breakfast there, and each meal exceeded expectations. Dinner featured beautifully presented dishes, generous portions, and attentive service that made it feel special without being overly formal.Breakfast at Olives was equally impressive, offering a wide selection of fresh fruit, pastries, local specialties, and made-to-order options — ideal for starting the day while taking in the elegant ambiance. The staff were warm, efficient, and genuinely welcoming across every interaction.My room was modern, comfortable, and spotlessly clean, with thoughtful touches that made it easy to relax after exploring the city. Between the quality of the food, the comfort of the accommodation, and the overall sense of calm hospitality, Swissôtel Tbilisi truly delivered a memorable stay. Highly recommended for anyone visiting the city.

vähemmän

“Wonderful place with wonderful people”

Beautiful hotel, amazing facilities, big rooms and fantastic service (especially the great welcome from Elene and Giorgi). We recommend to anyone!