Best Western Plus Hotel Stofella

“Yes, try this hotel for your stay in Guatemala City”

What a pleasant hotel in a hotel district within 15 minutes from the airport in Guatemala city. Very pleasant reception staff and everyone has been very friendly during my two nights stay at this hotel. Rooms are generous size, however varying in their layout. We are traveling with the group and ha… lisää

What a pleasant hotel in a hotel district within 15 minutes from the airport in Guatemala city. Very pleasant reception staff and everyone has been very friendly during my two nights stay at this hotel. Rooms are generous size, however varying in their layout. We are traveling with the group and have discovered there are lots of different designs of rooms. Only thing that is funny is that through the vent in the bathroom, I can hear other guests in their rooms - water running, toilet flushing, or someone’s radio playing. The area seems quite safe, there is a ATM in the mall nearby and plenty of restaurants to choose from. I still gave this hotel a five because it has been very pleasant. Included in the stay has been a very generous, hot continental breakfast, where there is even a staff member to make omelettes to your order. The coffee is really good for U.S. standards.

vähemmän

“Characterful hotel in Zona 10”

I stayed here for 2 nights in December 2025. I would rate this hotel as either a very good 3 star, or a below average 4 star (I would have given 3.5 on here if I could). I found the hotel to be very characterful, unlike the other major hotel chains in Zona 10 which are high rises. The Best Western … lisää

I stayed here for 2 nights in December 2025. I would rate this hotel as either a very good 3 star, or a below average 4 star (I would have given 3.5 on here if I could). I found the hotel to be very characterful, unlike the other major hotel chains in Zona 10 which are high rises. The Best Western only has 4 floors, and the reception and restaurant area are decorated in the colonial style. The reception staff unfortunately didn't speak much English, but they were friendly and helpful. There was 1 lift which worked well, if a little slow. The wifi was pretty good throughout. Although the hotel style was colonial, my room was very modern. It was clean and a good size. The bed was a bit firm. There was a desk that had an extremely comfortable ergonomic chair. The storage space was good and there was a working safe. The bathroom was very clean and modern, but the fan made a huge sound. The shower was a good size and clean, but unfortunately the water temperature varied a lot when I had it at a fixed setting. The air conditioning in the room worked well. Breakfast was included, the spread wasn't huge but it was good enough. The highlight was a chef to make fresh eggs however you wanted. Otherwise there were the typical things you'd expect from a Central American buffet breakfast. There weren't really any western options, but that was fine and I wasn't expecting any. Overall my stay was very good, and I would probably stay here again if I came back to Guatemala City. This hotel is located in Zona 10, which is one of the safest ones. This unfortunately means that the area itself doesn't have much character, it's mostly international chains of fast food, coffee shops, and large malls. I did venture into Zona 1 (the very centre with the plaza and the Cathedral) which is safe-ish during the day, and while this has more character I would not want to stay in this area. Because of the unsafe areas, another downside of Guatemala City itself is having to Uber or taxi pretty much everywhere if you're venturing outside Zona 10.

vähemmän

“Horrible attitude from employees”

Hotel is pleasant looking, rooms luck of maintance, the worse are the employees, they give an arrogant and cold indifference to the guest plus their unprofesional and irresponsable work shows and is very annoying. Will never come back hehere neither recommend

“Short Stopover in Guatemala City”

Convenient hotel with all the essentials close to the centre of Guatemala City. The rooms are spacious and well equipped, but those on the ground floor can be noisey. When staying here make sure your room number starts with a number greater than one.