Las Lagunas Boutique Hotel

“Outstanding!”

Fabulous location, with our room actually over the lagoon. Extremely private setting. Great nature viewing from our back deck as well as the path outside our door. Customer service was outstanding, with staff member Alex remembering everyone's names and preferences. The food was delicious and plent… lisää

Fabulous location, with our room actually over the lagoon. Extremely private setting. Great nature viewing from our back deck as well as the path outside our door. Customer service was outstanding, with staff member Alex remembering everyone's names and preferences. The food was delicious and plentiful ... including the wonderful room service breakfasts served to our room so perfectly and pleasantly every morning by staff member Elmer. Elmer indeed went above and beyond by assisting us with answers to our questions and solutions to some of our logistical challenges. (And his English was excellent.)

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“A magical gem”

This place was magical and the pictures don’t do it justice! The service is incredible, the scenery is amazing, and there is much attention to detail. We feel like we discovered a gem in the forest! The food was so wonderful and creative, too! Our family (2 arults, 2 children-9, 12) were never b… lisää

This place was magical and the pictures don’t do it justice! The service is incredible, the scenery is amazing, and there is much attention to detail. We feel like we discovered a gem in the forest! The food was so wonderful and creative, too! Our family (2 arults, 2 children-9, 12) were never bored and never wanted to leave! There were so many helpful and wonderful people, that I cannot name all of them. We had Ovidio and Alex several times in the restaurant and both were great! Selvin (and others!) were so intentional in remembering our names. Luis, Cesar and Bryan up front were kind and helpful. Unfortunately we had a sick child one night that ended in a messy room, but were met with kindness and helpfulness. We would love to rerun one day!

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“Unbelievably beautiful!!”

Las Lagunas was an incredible place to stay. My husband and I arrived at 7:00 a.m., not expecting too much since we were so early. However, we were greeted so warmly, & were able to sit down immediately in the beautiful dining room overlooking the infinity pool and the lake. It was breathtaking. E… lisää

Las Lagunas was an incredible place to stay. My husband and I arrived at 7:00 a.m., not expecting too much since we were so early. However, we were greeted so warmly, & were able to sit down immediately in the beautiful dining room overlooking the infinity pool and the lake. It was breathtaking. Elmer, one of the waiters, was there with our coffee and fresh juice and a very welcoming demeanor! He has a wonderful sense of humor, and he gave us so much helpful information about our visit to Tikal the next day. Although all the staff were very attentive, and friendly, he certainly went above and beyond! The food was great, our room was beautiful, and our trip to Monkey Island, was memorable.

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“Not quite at the level that the hotel thinks it is.”

This hotel was good even though it is a little tired in places. The staff were very attentive, friendly and helpful even though they had some interesting methods for carrying our baggage! Unfortunately due our schedule, we were not able to take full advantage of all the hotel facilities, however we… lisää

This hotel was good even though it is a little tired in places. The staff were very attentive, friendly and helpful even though they had some interesting methods for carrying our baggage! Unfortunately due our schedule, we were not able to take full advantage of all the hotel facilities, however we did have an excellent breakfast and just about ok dinner at the hotel on each day of our three night stay. The ‘cottages’ overlook the lake and the bird watching was great for us non-twitchers. There was a very noisy jacuzzi in the room that starts and stops at will! and a shower that is not much better than useless, tepid with no pressure and the towels have seen better days, however the beds were really comfortable. We managed to save the mosquito net frame from falling in to the lake as it came off the guide railings! As this hotel charges very high room rates and all the extras are subject to a 15% service charge, I think it does not quite live up to that billing.

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