Hampton Inn Hagerstown-I-81

“Our faith was restored”

We traveled from NJ to Charleston to Davidson North Carolina back to NJ. We stayed in 3 Hamptons in the trip. The Hagerston Hampton off Maugans Blvd exit was AMAZING. Our 2 other stays were fraught with disappointment. As Hampton customers for the past 30 years we were dismayed about the deteri… lisää

We traveled from NJ to Charleston to Davidson North Carolina back to NJ. We stayed in 3 Hamptons in the trip. The Hagerston Hampton off Maugans Blvd exit was AMAZING. Our 2 other stays were fraught with disappointment. As Hampton customers for the past 30 years we were dismayed about the deterioration in service and maintenance in the other 2. This one was inTIPTOP shape, Ella and Eli at the front desk.were welcoming and friendly and helpful. Our room was clean with NO issues. We are so glad we chose this location

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“Excellent stop on long journey home!”

Everyone at front desk was wonderful!!! We really appreciated Andrew texting us before we arrived. We were able to get restaurant info and have dinner on route which is much preferred. Patricia in the kitchen was wonderful and such a positive ambassador representing the hotel. Thanks for a … lisää

Everyone at front desk was wonderful!!! We really appreciated Andrew texting us before we arrived. We were able to get restaurant info and have dinner on route which is much preferred. Patricia in the kitchen was wonderful and such a positive ambassador representing the hotel. Thanks for a fabulous stay so much better than the Hampton the night prior.

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“A nice Hampton Inn located near the MARYLAND/ PA state line”

This hotel was recommended to me by friends who had stayed here before this year. Our room was clean and spacious. The beds were firmer than we like and the shower pressure wasnt the greatest. The bathroom was a decent size and clean. Breakfast offered hot and cold items and a nice variety. Food wa… lisää

This hotel was recommended to me by friends who had stayed here before this year. Our room was clean and spacious. The beds were firmer than we like and the shower pressure wasnt the greatest. The bathroom was a decent size and clean. Breakfast offered hot and cold items and a nice variety. Food was good. They did have an indoor pool but water was a bit cooler than I like . The pool was a decent size and well maintained. Parking lot was well lit and hotel offered parking in front and back. Hotel was located off 1 -81 and there was a urgent care center across from the entrance. Staff was friendly especially Elli at check in. Would recommend to others if they dont mind firmer bed and cooler water for pool{ not cold but not warmer water,} Housekeeping staff were also pleasant and appeared to be hard working.

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“Concerns about safety”

My husband and I came for a two night stay. The room was clean and the staff was lovely. The breakfast was hit or miss. The first morning, the egg omelets were oily and runny that I chose not to try one. My husband had one and said it was not properly cooked. Breakfast the next day was much better… lisää

My husband and I came for a two night stay. The room was clean and the staff was lovely. The breakfast was hit or miss. The first morning, the egg omelets were oily and runny that I chose not to try one. My husband had one and said it was not properly cooked. Breakfast the next day was much better. However, our major concern was the hotel's response to a power outage. We arrived at the hotel no later than 15 minutes after the storm hit and the hotel suffered a power loss. Problems like that happen that are beyond the control of the hotel and the front desk staff were doing a great job despite a manager not being on site. That is not my complaint. What concerns me was the dismal amount of emergency lighting in the hallways and there was virtually no lighting in the stairwells. We managed to make our way to our room on the second floor but I couldn't imagine someone who was visually impaired being able to safely navigate the hotel. When I reached out to the manager upon our return home, to urge Hampton to provide more safety lighting, the response was that they comply with the local regulations and often emergency lighting is battery operated so "burns" out with a few minutes. Perhaps this may be standard protocol but I would hope that Hampton would exceed the minimal local standards to ensure the safety of their guests.

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