Holiday Inn Express Pachuca By Ihg

“Not bad”

Small hotel mostly for business trips. The room is ok and the bathroom shower leaks a little. Breakfast is included. Nos bad. Not 5 star hotel but not bad for 1 night. Coffee maker is a Dolce gusto and they supply 2 capsules.

“Poor quality on service”

I have been there for one night, bussines, the hotel is very new, modern facilities, spacious rooms, good tv size, different kind of pillows, good light, phone charge plug near the bed. Elevators works very slow, The iron at my room SOILED my pilot Shirt!!! It really was a problem, do not trust … lisää

I have been there for one night, bussines, the hotel is very new, modern facilities, spacious rooms, good tv size, different kind of pillows, good light, phone charge plug near the bed. Elevators works very slow, The iron at my room SOILED my pilot Shirt!!! It really was a problem, do not trust on the Iron at the room. Very nice pool Very good gym The breakfast was good. The only kind person that I found was the bellboy the other staff look like dead inside I think.... they Could do it better, the hotel is very nice!!

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“Nice, warm, but small pool. Modern rooms. Good service. Elevator death trap! ;)”

Nice, new hotel! Rooms are very modern. Staff was very nice. Pool is small but has a roof (although not completely indoor) and water was very warm, albeit super chlorinated. We booked a suite, and the first room they put us in did not have the sofa bed, so they moved us to another suite. That one d… lisää

Nice, new hotel! Rooms are very modern. Staff was very nice. Pool is small but has a roof (although not completely indoor) and water was very warm, albeit super chlorinated. We booked a suite, and the first room they put us in did not have the sofa bed, so they moved us to another suite. That one did not have a refrigerator and they told us they only had four refrigerators in the hotel. We opted out. Beds very comfortable. Nice smart TV with Netflix and other apps. Bathroom has an incredibly loud fan that automatically came on with the bathroom light. Sink made terrible noise when the water was turned on, but we didn't report it. Elevators are a little scary, they shake and bounce. My daughters were scared to get in them after the first ride. Hotel makes you sign-out towels for the pool and around the pool, which is very small, there are only two deck chairs. We asked for some chairs and they brought two plastic chairs made us sign for them but they explained that in the past people have broken the plastic chairs and the employees had to pay for them. Parking is easy and plentiful. Location is good on a main strip with restaurants and stores close by. Breakfast service was good, but food on the buffet was a little cold. Temperature control in the room did not work and maintenance had to come up and explained that they controlled it from the lobby?! Why have a temp control in the room, then? Would stay here again, but might try other options first.

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