Ibis Styles Delft City Centre

“An unprofessional and impolite receptionist reduces the positive impression.”

Clean, standard hotel. Very kind room service. It’s a pity that the receptionist was so impolite. I was working in the lobby and wanted to get a glass of water. Behind the reception there was a small bar without staff. I went there, took a glass and wanted to fill it with water. She came and warned… lisää

Clean, standard hotel. Very kind room service. It’s a pity that the receptionist was so impolite. I was working in the lobby and wanted to get a glass of water. Behind the reception there was a small bar without staff. I went there, took a glass and wanted to fill it with water. She came and warned me that it was not allowed to go behind the bar, and that if I needed water I could go to the toilet and drink from there. I was left speechless..

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“A mixed experience”

Basically OK but we had a couple of small gripes. We booked a double room for 6 nights. There was only one chair and a strange arrangement with a fixed bench-type seat in an alcove next to the bed, opposite the window so sitting there meant a sideways view of the TV. Tea & coffee making facilities … lisää

Basically OK but we had a couple of small gripes. We booked a double room for 6 nights. There was only one chair and a strange arrangement with a fixed bench-type seat in an alcove next to the bed, opposite the window so sitting there meant a sideways view of the TV. Tea & coffee making facilities were limited. On arrival, for two people, there were 2 small pots of milk, and enough coffee for 4 small espresso cups of coffee. Tea options were similarly limited. The 2 cups had no handles so the initial brew was generally too hot to pick up for a few minutes. Extra milk/sugar/tea/coffee were available from reception at a cost of 50 cents each. Never seen that in a hotel before. Beds were comfortable and the large window opening, doubling as a balcony, was a neat idea. Finally, the hotel WiFi failed on our last evening in the hotel but I guess that could happen anywhere. One of it's best points is the hotels proximity to Delft city centre. A short 10 to 15 minute walk away.

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