Grand Hotel Ter Duin

“Nice but large hotel roughly 2000 meter away from both the beach and the historical city centre of Burgh-Haamstede.”

Nice hotel roughly 2000 meter away from ànd the beach ànd the historical center of Burgh-Haamstede. The Hotel is pretty large so doesn’t really have a romantic holiday vibe to it. Breakfast is good, restaurant okay, staff friendly and professional

“Overall good experience.”

Friendly personnel during ther entire stay. The hotel is wll located , only like 2 km from the coast - walking distance. There a few nice restaurants nearby. The hotel has a large parking area, including EV charging. The rooms are spatious and clean. We did not eat in the hotel as we went out t… lisää

Friendly personnel during ther entire stay. The hotel is wll located , only like 2 km from the coast - walking distance. There a few nice restaurants nearby. The hotel has a large parking area, including EV charging. The rooms are spatious and clean. We did not eat in the hotel as we went out to another place so I can't judge the food in the hotel. Dogs are aloud in the hotel and even in the bar so they can stay with us. Overall good experience.

vähemmän

“Overpriced hotel, great location”

The hotel is clearly a bit outdated which you can see the moment you walk in. There is carpet everywhere in the hotel, not the best match with the amount of pets walking around. Our rooms were not taken care of during the day due to a lack of staff, after reporting we were just given new towels, no… lisää

The hotel is clearly a bit outdated which you can see the moment you walk in. There is carpet everywhere in the hotel, not the best match with the amount of pets walking around. Our rooms were not taken care of during the day due to a lack of staff, after reporting we were just given new towels, not even an apology. The kids enjoyed the pool and the breakfast we enjoyed the beach and the forest. Price is very high compared to what you get in return.

vähemmän

“Pool and hotel rooms not hygienic”

Normally, we enjoy using the pool in this hotel, but not this time. To our surprise, some people (man, children) of Arabic origin were swimming with their clothes in the pool. They were wearing ordinary T-shorts (not suited for pools), leading to an non-hygienic situation (due to sweat and dirt in… lisää

Normally, we enjoy using the pool in this hotel, but not this time. To our surprise, some people (man, children) of Arabic origin were swimming with their clothes in the pool. They were wearing ordinary T-shorts (not suited for pools), leading to an non-hygienic situation (due to sweat and dirt in the clothes). We informed a lady at the reception about this and she promised to do something about it. However, the day after, exactly the same people were swimming again in the pool with their cloths on. Apparently, the hotel management was not able to remedy the situation. They could have put clear signs on the door of the swimming pool indicating that only normal swimming suits are allowed (and expel people from the hotel who don't follow the rules). So, because of this situation, we will not book at this hotel again. Also, nobody from the hotel staff was ever checking the situation at the pool. The hygienic situation in the rest of the hotel was also very poor because dogs are allowed here. So, if you get a room, you can be certain that there are bacteria, hairs, etc from dogs still in the room, because the carpets in the rooms can never be cleaned 100 %. A solution to this situation could be to reserve some "dirty" rooms only for people with dogs and keep the clean rooms for people without dogs.

vähemmän