Sri Abi Ratu Villa

“Perfect stay in Bali”

What to say, our stay at Sri Abi Ratu Villa was beyond perfect. Imagine to feel at your own home but surrounded by luxury. Anton and his staff were great. They really made us feel at home. The room with the pool and the bathroom are incredible and everything is extremely clean. The surroundings are… lisää

What to say, our stay at Sri Abi Ratu Villa was beyond perfect. Imagine to feel at your own home but surrounded by luxury. Anton and his staff were great. They really made us feel at home. The room with the pool and the bathroom are incredible and everything is extremely clean. The surroundings are magic, and the place is in a very unique spot. If you are going to stay here don't miss a chance to ask about Riana and his tours, he will make the best out of your vacation. We are proud to say we have found new friends in Bali thanks to this place.

vähemmän

“First impressions great - but it's the small things that count.”

I read many of the reviews before booking here. It was one of my pricier choices for my Bali holiday and unfortunately the price didn't match the expectation. On arrival (the owner/manager - didn't ever catch a name) organised a pick-up for me on my request which went smoothly (Riana the tour driv… lisää

I read many of the reviews before booking here. It was one of my pricier choices for my Bali holiday and unfortunately the price didn't match the expectation. On arrival (the owner/manager - didn't ever catch a name) organised a pick-up for me on my request which went smoothly (Riana the tour driver was an excellent source of information and great English skills). The check in was conducted quickly and I was taken to my villa which was beautiful. First impression was a little piece of quiet, peaceful paradise with loads of privacy. However, here as some of the unfortunate negatives: - The 3 staff members didn't speak English (I don't find this acceptable for the price charged) and none of them wear any type of uniform which could come across as too casual - No coffee or tea provided in the rooms (only a kettle and cups) - When using the hot water, the pipes omit a revolting sulphur smell (I ended up taking cold showers) - Room phone didn't work (not that I wanted to use it, but it should be checked. I did try report this but couldn't communicate it so let it go) - Very dirty glasses in the bathroom (see pic attached) - luckily I spotted this before using it. Totally unacceptable - Not much initiative taken by staff (but this is probably due to lack of training by owner/manager in hospitality) - Walk from the room to the gazebo can be seen as a balancing act due to dodging plants on one side and a large step on the other (see pic attached) but this might not be the same for other villas) Would I return? Probably not. I think my money could be better spent at an establishment that has a better sense of caring for their guests. It's a pity as the villas are beautiful.

vähemmän

“Great but not worth the price”

When you pay a villa that price, you'd expect a nice place to be obviously, and it was really nice, but you also expect a certain quality of service. But it was not as great as expected as the staff couldn't speak english, which led to some difficulties as trivial as having to repeat 3 times what y… lisää

When you pay a villa that price, you'd expect a nice place to be obviously, and it was really nice, but you also expect a certain quality of service. But it was not as great as expected as the staff couldn't speak english, which led to some difficulties as trivial as having to repeat 3 times what you want for breakfast until you go to the main entrance to show what you want on the menu and some more serious, as them ordering a taxi for you while you have already have booked one yourself. They told us it was our so we went in and actually our real driver called me a bit later saying he was at the door. They didn't do it on purpose at all, they just didn't understand I said I didn't need a taxi as I found one myself. Furthermore, then didn't ask when we wanted breakfast so they woke us up shouting BREAKFAST READY at 7 am, not the holiday of peace and quiet we imagined. Long story short, it's a good place to stay but don't expect the staff to help you organising stuff.

vähemmän