Amber Lombok Beach Resort

“Relaxing Base to Explore Lombok”

Amber Lombok worked perfectly as our base while exploring the area. After a day out, it was nice to return to a peaceful setting. The property is well kept and the service throughout our stay was consistently friendly.

“Hidden Gem Near Selong Belanak”

We were pleasantly surprised by how peaceful this resort feels. It’s close to Selong Belanak Beach but still private enough to unwind. The staff were approachable and helpful, making our stay smooth from check in to check out.

“Could be good/great!”

We stayed 4 nights at Amber in a 2 bed beachfront villa with pool. Whilst we enjoyed our stay, honest reflection is that it was not a good choice for us. The villa itself was decent enough but there is a clear lack of maintenance that just leaves a slightly ‘scruffy’ feel overall which is not wh… lisää

We stayed 4 nights at Amber in a 2 bed beachfront villa with pool. Whilst we enjoyed our stay, honest reflection is that it was not a good choice for us. The villa itself was decent enough but there is a clear lack of maintenance that just leaves a slightly ‘scruffy’ feel overall which is not what you expect when paying £300+ per night (we arrived here from BASK Gili Meno and that place was a whole different league!!!). This theme was the same throughout the resort areas. Each door in our villa had a separate key, and 3 out of 4 door locks were really fiddly to lock/unlock……small thing but it got pretty tiresome as some doors took several minutes to tease open/lock!!! The staff were nice and friendly (front desk and restaurant), but again, we had an expectation of a more ‘high end’ experience. A good example was the QR code card in the room which instructed you to scan, register and then order all the various services (room service, spa, transport etc) from that platform…..so I duly went though the process to register but never got a confirmation….when I enquired at the front desk I was told they don’t use it anymore, and here is each separate whatsapp numbers for front desk, room service and Spa. So, why leave the card in the room??! Location is nice (but remote) and the beach is nice apart from all the trash….v typical in Lombok but why not atleast do a bit of clearup directly in front of the hotel?? Food was OK but not exceptional-in such a remote location it really needs to be on point, and it wasn’t really. We went to Kuta for dinner 2 out of 4 evenings…..easily organised by the Front Desk and was well managed. Spa was decent.

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“Ok”

Good hotel with lovely rooms but the thing that lets the hotel down is the staff who are all teenagers. The breakfast was just awful. And all overrun by teenagers that are all running around looking busy but actually achieving nothing. No organization. So very mismanaged but it's a shame as the act… lisää

Good hotel with lovely rooms but the thing that lets the hotel down is the staff who are all teenagers. The breakfast was just awful. And all overrun by teenagers that are all running around looking busy but actually achieving nothing. No organization. So very mismanaged but it's a shame as the actual hotel and restaurant is beautiful... It is kind of going to rack and ruin.... So sad as has so much potential. We did have an absolutely superb couple massage tho. Can't complain about that!

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