Jw Marriott Hotel Medan

“A Refined and Rejuvenating Stay at JW Marriott Hotel Medan”

One of the most memorable staycations I’ve had in Medan is undoubtedly at JW Marriott Medan. Having stayed here several times, I recently returned and chose the Executive Deluxe Room, as I was in need of a well-deserved break after more than two weeks of traveling abroad. The room was spacious and… lisää

One of the most memorable staycations I’ve had in Medan is undoubtedly at JW Marriott Medan. Having stayed here several times, I recently returned and chose the Executive Deluxe Room, as I was in need of a well-deserved break after more than two weeks of traveling abroad. The room was spacious and newly renovated, offering a clean, modern, and refreshed ambiance. What stood out most was the stunning city view of Medan, which could be enjoyed not only from the bedroom but also from the bathroom, where the bathtub overlooks the skyline—an especially relaxing touch. As always, I was genuinely impressed by the overall quality of service, as well as the facilities and amenities provided. From the swimming pool, jacuzzi, steam room, and sauna to the fitness centre, restaurant, and lounge, everything I needed for a comfortable and rejuvenating stay was readily available. The hospitality remains consistently warm, making every return feel welcoming. The location is also highly convenient, strategically situated near key areas in Medan and within walking distance of popular malls and iconic landmarks. Overall, my stay provided the perfect opportunity to rest, recharge, and reset, and I look forward to returning again.

vähemmän

“Great Service, Great Location, Great Stay”

We had a wonderful stay and were truly impressed by the top-notch service from Ali and Danny at customer service, as well as Maggie and Valencia at reception. They went above and beyond to accommodate our various requests with efficiency and warmth. All the staff were consistently welcoming, polit… lisää

We had a wonderful stay and were truly impressed by the top-notch service from Ali and Danny at customer service, as well as Maggie and Valencia at reception. They went above and beyond to accommodate our various requests with efficiency and warmth. All the staff were consistently welcoming, polite, and attentive throughout our stay. We especially appreciated how minor repairs were handled promptly, with clear updates via WhatsApp once completed—such a thoughtful touch that made everything seamless. The location is also a huge plus—right in the heart of downtown and directly opposite DeliPark Mall, making it incredibly convenient for shopping and dining. A big thank you to the team for making our stay so comfortable. We will definitely be back the next time we’re in Medan!

vähemmän

“Amazing Stay”

JW Marriott Medan is an excellent hotel and easily one of the best places to stay in the city. The buffet was very delicious, with a wide variety of high-quality food and great presentation. The staff was consistently friendly, professional, and attentive, making the whole experience smooth and pl… lisää

JW Marriott Medan is an excellent hotel and easily one of the best places to stay in the city. The buffet was very delicious, with a wide variety of high-quality food and great presentation. The staff was consistently friendly, professional, and attentive, making the whole experience smooth and pleasant. Everything is well organized, from check-in to dining and daily service. Overall, a top-class hotel in Medan with great food, great service, and a high standard throughout. Highly recommended!

vähemmän

“Mostly great, some room for improvement”

Stayed at JW Marriot Medan for 2 nights this week. Have always stayed here whenever I come here for business in Medan. Quick thoughts : 1) No 2 complimentary laundry is a bummer, all my other stays in other JW Marriot has this privilege 2) I asked for oxtail soup at the lounge and initially, was t… lisää

Stayed at JW Marriot Medan for 2 nights this week. Have always stayed here whenever I come here for business in Medan. Quick thoughts : 1) No 2 complimentary laundry is a bummer, all my other stays in other JW Marriot has this privilege 2) I asked for oxtail soup at the lounge and initially, was told it was not complimentary, but the manager was nice enough to make an exception for me. 3) Lounge space is big, but will be nice if more food choices were available 4) Got a welcome drink when I arrived but no farewell drink when I left (while I was waiting for transport to head to airport); probably will be nice to have that as well. 5) Breakfast at restaurant was alright but some covers (that covered the food) were really hot. Will be good to look at that; perhaps wrapping the top with a cover or something.

vähemmän