Santika Premiere Beach Resort Belitung

“Beautiful Hotel with excellent service”

Really amaze with the service of the hotel employees, starting from security, concierge, receptionist, housekeeping...they really give an excellent service. Very helpful, full of smile, attentive & fast respond. Fall in love with the hotel view, ambience & open space areas. Nice breakfast, super co… lisää

Really amaze with the service of the hotel employees, starting from security, concierge, receptionist, housekeeping...they really give an excellent service. Very helpful, full of smile, attentive & fast respond. Fall in love with the hotel view, ambience & open space areas. Nice breakfast, super comfy bed. A right place to enjoy the belitung island.

vähemmän

“Good Location/View, Bad Breakfat”

We stayed at Santika and we enjoyed it so much. The location was good, in Sijuk area near Tanjung Kelayang beach. The seaside hotel compound was spacious and so pretty. We got unlimited direct access to the beach and could enjoy the perfect sea-view in all rooms. The facilities were okay, basic am… lisää

We stayed at Santika and we enjoyed it so much. The location was good, in Sijuk area near Tanjung Kelayang beach. The seaside hotel compound was spacious and so pretty. We got unlimited direct access to the beach and could enjoy the perfect sea-view in all rooms. The facilities were okay, basic amenities were provided. The bed was good and the pillows were comfy. Now it’s the downside. I personally dislike its room cooler. You know, the less cool type of mini refrigerator. It wasn’t cool at all. When we stored some leftover food, it became spoilt on the next day. All the meals and drinks that were stored inside the cooler, were not cool – at all. It felt like being placed in the regular room-temperature box. Second, I really dislike its breakfast. Since we already booked for the including breakfast room, so I had the breakfast anyway, but I think the taste and service were below our expectations. On the first morning, it took so long for us to get our meal ready, the egg station made lots of sunny side ups but only asked me to wait more to get the omelet done. The empty dishes were not being replaced quickly, even we found it difficult to find spoons and forks. (the service was gradually better on the next days though). The soup tasted bland and cold. The pasta was overcooked. Even the crackers were airy and soggy. I’ve tried several different menu during my 5 days visit, none were meet my expectations, and finally on the last morning, I had toast with margarine (note: margarine, not butter as the usual hotel standard) and chocolate sprinkles and finally it tasted better than my previous meals. One thing I liked was the ice tea drink. So refreshing with the hint of sweetness with many ice cubes and that was all! About the staff, they did their job professionally but lack of smile. As for the hotel location and price-wise, I would come here again, but if I have the choice to rent the room without breakfast, I would prefer to do so.

vähemmän