Welcomhotel By Itc Hotels, Bay Island

“Excellent service”

Excellent rooms and service. Don't miss the musical nights at the bar and delicious food by the sea in their restaurant

“Five-Star Staff, Four-Star Stay”

I think the best thing about this hotel who is the outstanding service provided by the staff. It really is top class. Without exception every of staff that I encountered went out of their way to make my stay special - namely the reception, the housekeeping staff, the bar staff, the restaurant staff… lisää

I think the best thing about this hotel who is the outstanding service provided by the staff. It really is top class. Without exception every of staff that I encountered went out of their way to make my stay special - namely the reception, the housekeeping staff, the bar staff, the restaurant staff, the porters. The reason I have given this hotel for rather than five rating is because the bathroom flooded when I had a shower and there was clearly other maintenance needing to be done in the bathroom - no fault of the housekeeping staff. . More maintenance issue. It’s a lovely hotel and I would certainly return. I love the layout with a reception on top and the room is down below. The views across the sea are beautiful. I thoroughly enjoyed my breakfast and I really appreciated the tranquil atmosphere of the hotel

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“Good for 1N Stay, but needs improvement.”

We stayed at this hotel for 1 night X 2 times as our itinerary was 1N Port Blair 2N in Havelock & again 1N in Port Blair. Both times we stayed at this hotel. And we had a good experience overall with a few minor details which I hope they fix. First the good things Location is nice. The rooms + th… lisää

We stayed at this hotel for 1 night X 2 times as our itinerary was 1N Port Blair 2N in Havelock & again 1N in Port Blair. Both times we stayed at this hotel. And we had a good experience overall with a few minor details which I hope they fix. First the good things Location is nice. The rooms + the bathrooms are well designed. Staff at the restaurant is quite friendly and we did enjoy the food too. Also a note - Location is good, but nothing around it. So, if you want to go to the main city area, you will have to hire a cab/auto. Now the issues 1. We had booked 2 rooms and had asked for early check-in for 1 room. When we reached, we were told that no rooms are free and we have to wait. We saw many check-outs happening but no luck in getting a room. We then went to the restaurant to have breakfast. So we were told only buffet. No a la carte. We had no choice but to take the buffet breakfast. The spread was nice. 2. After our return from Havelock, during the second check-in again similar issue with rooms. Also were told no side by side rooms available and were given rooms on different floors. Also had to wait quite a bit before we got a room. 3. There are locations like the restaurant from where you can get sea view. We did walk down the stretch at the back which is actually closed and you have to walk a bit to actually go near the coast. Also not a great location if you want to go near the water. But you can only experience the view. 4. Overall cleanliness & other aspects can be improved for better experience. For a 5 Star hotel, I think we expected a much better experience. Given the pricing, we would not consider it a value stay. But I guess there are limited options in this area. Overall, I would rate our stay 3/5.

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