Trident Hyderabad

“Helpful Staff”

I couldn’t have a full portion by myself, so Chef Sagar was kind enough to help me with a half portion. Really appreciated his understanding and helpful attitude. Service like this makes the experience much better. Thank you!

“Great hotel excellent room service and great staffs”

Among my stays in Oberoi properties,trident Hyderabad stands out for its service and detailing about everything. All the staffs were polite specially Sweta in the receptionist was helpful with all the informations and Muskan trainee was very welcoming her style of arti was delightful . Looking for… lisää

Among my stays in Oberoi properties,trident Hyderabad stands out for its service and detailing about everything. All the staffs were polite specially Sweta in the receptionist was helpful with all the informations and Muskan trainee was very welcoming her style of arti was delightful . Looking forward to visit soon

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“Business Travel”

Trident was awonderful and a great place to stay. I had business to attend in India for 10 days. The staff and dining were amazing. If you’re looking for a place like home away from home, stay at Trident!

“Brilliant place to stay, Poor breakfast”

My second stay, this time extended one for more than a week when i came to the city for work. On my last visit the hotel and staff truly impressed me and therefore i decided to visit again. However, this visit did leave me questioning my decision to come back to the hotel. First the positives, the … lisää

My second stay, this time extended one for more than a week when i came to the city for work. On my last visit the hotel and staff truly impressed me and therefore i decided to visit again. However, this visit did leave me questioning my decision to come back to the hotel. First the positives, the Bell hops and almost all the staff are courteous and cheerful. I was given a room which i didnt like as i am a light sleeper and the traffic noise kept me awake all night. The reception staff were kind enough to change it next day for me. The restaurant (breakfast) also remembered the table i like to sit (as i was there for quite a few days). The housekeeping staff were just brilliant and special mention to Sheetal and Tia for their continued service of the room during my stay. I regularly used the gym and pool, both of which were well maintained. Special mention again to the bouncer/security person at the 96 bar, who was so customer focused and friendly, showed me another bar in the hotel in the open where i could enjoy drinks. Now for the negatives, the food, specially the breakfast, was same, repetitive and so bland! The puri's on the counter were always cold! I requested the chef to have Jalebi as an option on menu rather than the same deserts everytime, which never happened! I felt quite let down by the food quality and taste, one, which used to be so much better in my previous visit. I tried, coffee, filter coffee and tea, again all were so badly made! The hotel does need to relook at its catering offerings. The only thing that was tasty enough to eat was the warm croissant. Would i come back and stay here again, probably not, considering the experience i have had with catering in the hotel and how oblivious the Chef is of customer needs! This is no way a reflection of staff who work in restaurant, as they were brilliant in their service. The check out experience again left a bad taste, with my colleague having charges on his room for someone else. Surprised at such a prestigious hotel, guest names are not checked before adding charges to their hotel room. I would expect the hotel to have the billing atleast sorted out. I had to spend another 15 min during my checkout to ensure everything in my bill and my other colleagues was correct! Quite a shame when such billing errors occur from such a big brand.

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