Slieve Russell Hotel Golf & Country Club

“90th party at Slieve Russell Hotel”

A group of 30 friends and relatives stayed in the Slieve Russell hotel, Ballyconnell, Co Cavan for 2 weekend nights at the end of April for my mothers 90th birthday. Set in its own large grounds, which includes a golf course with walks for your ration of fresh air and exercise if wanted. The Cuil… lisää

A group of 30 friends and relatives stayed in the Slieve Russell hotel, Ballyconnell, Co Cavan for 2 weekend nights at the end of April for my mothers 90th birthday. Set in its own large grounds, which includes a golf course with walks for your ration of fresh air and exercise if wanted. The Cuilcagh boardwalk/Stairway to Heaven is a short drive away for the more adventurous. Some of us did it, tough but worth it! There's also a pool, jacuzzi, sauna, steamroom and fully equipped fitness suite. The Deluxe rooms were decorated in calming and relaxing colours with very spacious bathrooms. The beds were something else, I've never had such a comfortable night sleep in a hotel like it!! Despite there being many functions on in the hotel on the same weekend from weddings Friday and Saturday to a golf group and another birthday party never once did we feel we weren't receiving 100% care and attention. With my previous experience in hotels/hospitality I have to say the Slieve Russell hotel is extremely well run. All 30 of us had a brilliant time, the surroundings inside and outside are beautiful. The food and service was excellent. Every single staff member we encountered was friendly and helpful, from the Receptionists, housekeeping staff, bar staff and waiting staff. A special mention to Brian and Jennifer in the Conall Cearnach restaurant for their extra special care and attention. I must also mention Bridie Gallagher who I dealt with in organising this event, she was professional and helpful in all my dealings with her. She was especially helpful with suggestions for the rooms/dining options as I wasn't really sure what I wanted/needed. I would have no hesitation in recommending the Slieve Russell hotel to anyone that wants a 5 star experience in a 4 star hotel. As far as I'm concerned it's a 5 star hotel in my eyes and my new number 1 hotel. I hope to return soon to recharge the batteries 😉

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“Beautiful Location”

Beautiful location and grounds, although I wish I had had time to explore more. Receptionist did not speak very good English. Thus, I didn't realise that food was not available in the Kells bar or foyer after 6-00. This was compounded by menus being on the tables. Luckily, a waiter from the bar so… lisää

Beautiful location and grounds, although I wish I had had time to explore more. Receptionist did not speak very good English. Thus, I didn't realise that food was not available in the Kells bar or foyer after 6-00. This was compounded by menus being on the tables. Luckily, a waiter from the bar sorted everything out for me, even though it wasn't his responsibility. Thank You. Leisure centre was good, not a large pool but had everything I needed. Please note, as with most Irish hotels, swimming caps are required. Room was comfortable and I slept well. Security chain on the door, which is reassuring for a solo female. I think it should be compulsory for all hotels to have increased security. Though I must clarify that there were no security concerns in this particular hotel. Breakfast was a buffet. However, it was served by a member of staff - much more hygienic than members of the public all diving in. Staff were efficient and polite at breakfast. Overall, good value for money.

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“Pleasant surroundings let down by customer service.”

The Hotel, the rooms, its amenities and surroundings are all very nice. Unfortunately, the attentiveness of staff leaves a lot to be desired. I was treated with quite a bit of indifference and felt more like an annoyance and a hindrance during my stay. This unfortunate treatment was consistent acro… lisää

The Hotel, the rooms, its amenities and surroundings are all very nice. Unfortunately, the attentiveness of staff leaves a lot to be desired. I was treated with quite a bit of indifference and felt more like an annoyance and a hindrance during my stay. This unfortunate treatment was consistent across all areas of Slieve Russell. It is a shame as the poor customer service massively detracted from what could have been a very nice stay. I would not recommend.

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“Disappointing”

This is our first time staying here after wanting to come for such a long time. Our kids bought us the stay as a gift. First impressions weren’t good….sent away from the desk at 1.45 saying we couldn’t check in till 2. We went and had lunch which I have to say was gorgeous. We got our room at just … lisää

This is our first time staying here after wanting to come for such a long time. Our kids bought us the stay as a gift. First impressions weren’t good….sent away from the desk at 1.45 saying we couldn’t check in till 2. We went and had lunch which I have to say was gorgeous. We got our room at just before 3, we booked a deluxe room in the over 50’s deal. The rooms are lovely….bathroom dated. But it was disappointing to find that having come for a relaxing stay we are on the floor with the kids play room so things are pretty noisy. There’s also no view at all, looking at concrete walls, and the PVC windows are rattling and blowing a gale. Went for a walk in the grounds, these are very well kept but not much to see as it’s mostly golf land. Came back after our walk to get a drink and were completely ignored in the bar foyer and then at the bar. We just left then after about 15mins. The place is over run with kids so very noisy and not at all what we were expecting Sunday and Monday! There is also no provision of bathrobes and slippers to go to the spa! Had to ask and honestly, you’d think I’d asked for £1000. They will try to then sell you footwear if you don’t have any with you, so do remember flip flops and swimming hats. This is our first day, and so far not great so we will see what tomorrow brings.

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