Slieve Russell Hotel Golf & Country Club

“St Patrick's Day stay”

Decided just to stay for one night. Checked into room 738. Thank you to Justin, as we forgot to book dinner in CC restaurant and he organised it quickly. Love room 738. Cosy bed and a beautiful view. Dinner in the CC which we included in our package was excellent. Food is amazing. Jennifer the Rest… lisää

Decided just to stay for one night. Checked into room 738. Thank you to Justin, as we forgot to book dinner in CC restaurant and he organised it quickly. Love room 738. Cosy bed and a beautiful view. Dinner in the CC which we included in our package was excellent. Food is amazing. Jennifer the Restaurant Manager does a great job and looked after us so well. Thank you to Jaroslaw for excellent service. Nice too of Teresa to remember us from previous stays. Music in the bar was really good. Peaceful nights sleep. Breakfast in the CC was really good. Caroline looked after us very well. We finished our stay with a delicious meal in The Summit. We love to see Ivan, great service and a lovely relaxing afternoon with beautiful views. Loved to have stayed longer but unfortunately back to work! Thank you Tony and all The Slieve Russell team for another excellent relaxing stay. Hope to return soon.

vähemmän

“Pleasant surroundings let down by customer service.”

The Hotel, the rooms, its amenities and surroundings are all very nice. Unfortunately, the attentiveness of staff leaves a lot to be desired. I was treated with quite a bit of indifference and felt more like an annoyance and a hindrance during my stay. This unfortunate treatment was consistent acro… lisää

The Hotel, the rooms, its amenities and surroundings are all very nice. Unfortunately, the attentiveness of staff leaves a lot to be desired. I was treated with quite a bit of indifference and felt more like an annoyance and a hindrance during my stay. This unfortunate treatment was consistent across all areas of Slieve Russell. It is a shame as the poor customer service massively detracted from what could have been a very nice stay. I would not recommend.

vähemmän

“Disappointing”

This is our first time staying here after wanting to come for such a long time. Our kids bought us the stay as a gift. First impressions weren’t good….sent away from the desk at 1.45 saying we couldn’t check in till 2. We went and had lunch which I have to say was gorgeous. We got our room at just … lisää

This is our first time staying here after wanting to come for such a long time. Our kids bought us the stay as a gift. First impressions weren’t good….sent away from the desk at 1.45 saying we couldn’t check in till 2. We went and had lunch which I have to say was gorgeous. We got our room at just before 3, we booked a deluxe room in the over 50’s deal. The rooms are lovely….bathroom dated. But it was disappointing to find that having come for a relaxing stay we are on the floor with the kids play room so things are pretty noisy. There’s also no view at all, looking at concrete walls, and the PVC windows are rattling and blowing a gale. Went for a walk in the grounds, these are very well kept but not much to see as it’s mostly golf land. Came back after our walk to get a drink and were completely ignored in the bar foyer and then at the bar. We just left then after about 15mins. The place is over run with kids so very noisy and not at all what we were expecting Sunday and Monday! There is also no provision of bathrobes and slippers to go to the spa! Had to ask and honestly, you’d think I’d asked for £1000. They will try to then sell you footwear if you don’t have any with you, so do remember flip flops and swimming hats. This is our first day, and so far not great so we will see what tomorrow brings.

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“2nd time not as good as first!”

This was my 2nd time to stay here. Nice hotel. Very clean with good leisure facilities. The bar food and menu were disappointing. Very limited & couldn't even get a bowl of chips for the kids as they are not on menu. Surely they could of been got from one of the other restaurants!!! Also last order… lisää

This was my 2nd time to stay here. Nice hotel. Very clean with good leisure facilities. The bar food and menu were disappointing. Very limited & couldn't even get a bowl of chips for the kids as they are not on menu. Surely they could of been got from one of the other restaurants!!! Also last orders for food was at 19:15 in the bar. Speaking of last orders, you cant get at drink after 23:30 which I found very disappointing! For these reasons, i dont think id return for a 3rd time.

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