Westlodge Hotel

“Top marks to this lovely hotel”

Having stayed at the Westlodge on several occasions over the past two years, I cannot praise it enough. The staff are super friendly and efficient and have made me feel at home right from my first visit. Food is delicious and service prompt and friendly. Rooms are clean, warm and comfortable. Overa… lisää

Having stayed at the Westlodge on several occasions over the past two years, I cannot praise it enough. The staff are super friendly and efficient and have made me feel at home right from my first visit. Food is delicious and service prompt and friendly. Rooms are clean, warm and comfortable. Overall a wonderful experience on every occasion. I hope to be back many times in the future.

vähemmän

“Girls away”

My two adult daughters and I stayed last Saturday night. Beautiful room, nice and quiet. Really comfortable bed and after a great night's rest the breakfast offered is outstanding. Quality and variety top notch excellent vegetarian options. The staff were very friendly and efficient. We will def… lisää

My two adult daughters and I stayed last Saturday night. Beautiful room, nice and quiet. Really comfortable bed and after a great night's rest the breakfast offered is outstanding. Quality and variety top notch excellent vegetarian options. The staff were very friendly and efficient. We will definitely be back

vähemmän

“Lack of visible management!”

Called in for lunch in the Carbery Lounge Bar. Place was not busy on arrival, yet having waited for five minutes for somebody to bring menus, I collected them myself from the bar counter. Despite bar being quiet, some tables were not cleared from previous diners. Order was taken at 2.55pm and food … lisää

Called in for lunch in the Carbery Lounge Bar. Place was not busy on arrival, yet having waited for five minutes for somebody to bring menus, I collected them myself from the bar counter. Despite bar being quiet, some tables were not cleared from previous diners. Order was taken at 2.55pm and food eventually arrived at 3.35pm…….only because I queried it with the bar/wait staff member who said they were busy with a wedding and food would not be long!. Food was average, bland fare. Wedding party were arriving as we departed so reason for delay not well founded. Strangely on our previous visit, delay also experienced and same reason provided. Nice location, good parking but appears to be lacking in management on the floor to ensure provision of quality service. It is not appropriate for staff to be seen drinking coffee seated in the bar ( in uniform) while customers waited for their food. Would not be rushing back unfortunately.

vähemmän

“Nice hotel but restaurant was very disappointing,”

We booked the restaurant @7.15pm upon advice of the receptionist due to a large coach party booked at 7:30. Upon arrival the restaurant was closed and was told we had to eat in the bar. We were given a table in a very dimly lit area. 10 mins later after saying to a waitress as we were ordering that… lisää

We booked the restaurant @7.15pm upon advice of the receptionist due to a large coach party booked at 7:30. Upon arrival the restaurant was closed and was told we had to eat in the bar. We were given a table in a very dimly lit area. 10 mins later after saying to a waitress as we were ordering that we had originally booked the restaurant, she went away and said we could eat there!!! After all, The Chicken supreme I had was overcooked and dry, plus there wasn’t enough sauce. I counted 5 mushrooms on mine. A very disappointing evening even though the waitress did her best on the last night of our holiday. The rooms and pool are very nice.

vähemmän