Knightsbrook Hotel Spa & Golf Resort

“Service”

Room was lovely. But service in bar and restaurant was disgraceful. It appears to be very short staffed.

“Nice hotel - definitely not a 4 star experience though!”

Had an over night stay in the Knightsbrook hotel recently. The hotel itself is nice, the rooms are big, spacious and very clean. The bed was also super comfortable.However, the room was not without its faults. There was no welcome sheet in room with hotel information e.g - breakfast times / spa / s… lisää

Had an over night stay in the Knightsbrook hotel recently. The hotel itself is nice, the rooms are big, spacious and very clean. The bed was also super comfortable.However, the room was not without its faults. There was no welcome sheet in room with hotel information e.g - breakfast times / spa / swimming pool info which led us back to reception to ask basic info which should be easily accessible. TV wasn't as advertised had basic channels but couldn't use personal Netflix as advertised, which was disappointing as myself and my partner came for a relaxing stay hoping to chill out in our room watching a movie. The room walls are paper thin so could hear everything going including alarms in the morning from the conjoining room (if going we reccomend you ask for a non conjoining room if ifs an option for sure) We came as a package deal, the menu in the Rocco bar was rather limited, but we really enjoyed our meal and the service there was great. Although a number of plates were left sitting dirty on tables beside us and we were set at a table of 4 and the extra plates/cutlery wasnt taken away which took away from the fancy romantic restaurant feeling and service. The service in the Swift Bar was diabolical, we were left standing 20 mins waiting for a drink - while multiple staff passed by and a manager stood by the bar till fiddling around. So we didn't bother with drinks. The service in the Swift Bar was diabolical, we were left standing 20 mins waiting for a drink - while multiple staff passed by and a manager stood by the bar till fiddling around. So we didn't bother with drinks. Overall the hotel had a really chilled out vibe to it, and it was really lovely it may seem like a lot of issues, but if you're going to advertise yourself as a 4 star hotel. - act like it. We would return and hope things are a little better.

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