Appleby Manor Hotel & Garden Spa

“Dinner as it should be.”

Good reception and helpful staff does not usually get 5/5 from me as its a minimum. But restaurant served starter as a main and salad exactly as requested and both meals were excellent, no confusion. Good light weight food. Well done all round.

“Lovely tranquil and relaxing environment with delicious food.”

This is the second time we have been and I'm sure we will aim to return. Our stay is for relaxation, we have had a lovely few days and the staff have been ever so nice. The food is wonderful, with a nice variety for each meal time. I can only recommend the toasted teacakes with a pot of tea in th… lisää

This is the second time we have been and I'm sure we will aim to return. Our stay is for relaxation, we have had a lovely few days and the staff have been ever so nice. The food is wonderful, with a nice variety for each meal time. I can only recommend the toasted teacakes with a pot of tea in the conservatory. Between the lounge and conservatory there is always a nice seat and the staff take good care of you. Appleby Manor is a classic building and I appreciate that this restricts options for accessibility but if I was using a wheelchair or walker I think I would struggle. Fortunately my mobility is managed with a walking stick and I have someone to help hold doors. Unfortunately (and most likely due to the age of the house) every floor creaks and its especially noticeable in the rooms if you're on the ground floor and the people above you are walking in their rooms. The soundproofing isn't the best either as you can easily hear someone having a conversation or watching TV. We were in the garden rooms so maybe different other areas are better.

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“Lovely experience”

We booked through Spa Breaks so we had breakfast each, 2 Elemis facial treatments, access to the facilities and a 3 course dinner each included in our stay. This cost us £400 for 1 night. Pros - Customer service from the girls in the spa was outstanding and really made us feel at home! Breakfast … lisää

We booked through Spa Breaks so we had breakfast each, 2 Elemis facial treatments, access to the facilities and a 3 course dinner each included in our stay. This cost us £400 for 1 night. Pros - Customer service from the girls in the spa was outstanding and really made us feel at home! Breakfast was great, and so was the starter at dinner (mushroom & chicken liver parfait) and dessert (affogato). Spa facilities are amazing and at times, we got the spa to ourselves. The bar area and restaurant is gorgeous and so are the grounds of the hotel. You are also a 2 minute drive from the beautiful town of Appleby which is lovely and has great gift shops. Things that could be improved - although all of the staff were professional, the customer service at Front of House and Restaurant could be improved just simply with a smile and pleasant small talk. The Elemis facial was also lovely, but I did think that it was a little rushed and I think there was only about 15 minutes contact time on my face as opposed to the 25 minutes that it should have been. I am nevertheless understanding that the therapist was the only person on that day. For food in the restaurant, and if you are booking from Spa Breaks.com, PLEASE be aware that you are only limited to a small number of dishes (these have a diamond indicated next to them on the menu). We were not informed by the waitress that we could have anything without the diamond and/or if there would be surcharge. It was simply “your voucher entitles you to the dishes with the diamond symbol only.” Whilst the food was really nice, this limitation did ruin our dining experience. As for drinks in the restaurant, in my view, they are very overpriced. Ordering a drink in the spa leisure facility is actually significantly cheaper. Is this because of the plastic glasses, or is the branding of the alcohol actually different? There’s not much of an ambience in the Lounge, but it’s nice if you are looking to chill with a drink. Our highlight was definitely the Spa facilities, and it’s great that you get to use them on the day you check out too!

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