Delta Hotels Durham Royal County

“Excellent location, great really friendly service.”

Just spent 3 nights at the Delta Durham and really enjoyed our stay. We will definitely return. The location is ideal. Right on the river and 1 min walk to the centre yet quiet rooms and a car park. The staff were all incredibly friendly, kind and helpful. A great reception team and especially the … lisää

Just spent 3 nights at the Delta Durham and really enjoyed our stay. We will definitely return. The location is ideal. Right on the river and 1 min walk to the centre yet quiet rooms and a car park. The staff were all incredibly friendly, kind and helpful. A great reception team and especially the breakfast restaurant team. Athy and Bob were superstars. Went out of their way to seat us as we had our dog, gave her water and lots of attention. Our room was small but really clean and comfortable with good storage and a really comfortable bed. We could fit in the dog bed easily and having a small fridge was great to store the tasty cheeses bought from the excellent cheese stall in Durham market. It was very quiet at night and the Airton system worked well. Really handy to be able to park the car whilst we were there as parking in Durham is tricky. Though the hotel is not new and it's a little bit tired but the wonderful service, friendly atmosphere and brilliant location more than make up for that. We will definitely stay again if we travel with our dog. She loved it there too!

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“Not what it was”

Great room, great staff but this once great hotel has gone to seed a bit. Difficult to navigate the rabbit warren to get to riverside rooms.

“Faded glory”

I've been going to the Royal County for 25 years and it's been sad to see its decline. Good things first - great location and the staff can't do enough. We also paid around £100 a night which isn't bad. The bar is also a nice spot and decent food. Now for the less good....The rooms look as if the… lisää

I've been going to the Royal County for 25 years and it's been sad to see its decline. Good things first - great location and the staff can't do enough. We also paid around £100 a night which isn't bad. The bar is also a nice spot and decent food. Now for the less good....The rooms look as if they haven't been refurbished in 25 years - dark and tired, and the bathrooms are really quite grotty in places. The pool is long shut but why keep the door in the leisure club end locked? It means you have to go up/down stairs, across the bridge to the main building, down the stairs and past reception to exit rather than going straight out of the leisure club door and into town. Breakfast might have been considered decent in the 198 but the world has moved on. A fry up of low-end ingredients, cheap juice and a few token pastries doesn't really cut the mustard by modern standards. All in all, it's a shame that the hotel has gone downhill and Marriott aren't willing to invest a bit of money to return it to its former glory.

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“Breakfast lacklustre”

Hotel is ok. Great location. Warm welcome. Air-conditioning not working and not possible to open window. Buffet breakfast was tired - adequate but no more than that. If you don't want a cooked breakfast the offering is unappealing. I don't spend £150 or so a night to eat cheapest possible processed… lisää

Hotel is ok. Great location. Warm welcome. Air-conditioning not working and not possible to open window. Buffet breakfast was tired - adequate but no more than that. If you don't want a cooked breakfast the offering is unappealing. I don't spend £150 or so a night to eat cheapest possible processed bread toast. I can get that at a greasy spoon. Breakfast needs a little love. For that reason I wouldn't return.

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